AAA Parts & Salvage 31901

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Jasmine Blount

Recently purchased a cargo van that needed parts. Hate I didn’t can’t the man’s name but he’s gotten every part in good condition and some of the parts were hard to find. Highly recommend

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Petra Burse

I just went to AAA Parts & Salvage see if they have 2 Center caps for my Ford Escape Xlt & the Guy who gave me a Price of $ 65.+ & it would take 4 Days to get it from another Lot ( I guess) I can buy it from Walmart for $ 20.- a Piece. Thought this is a Salvage Yard, not a Dealership. Smh

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Clue Wyatt

Not sure who dropped the ball here. But I ordered 2 parts on September 26 2024 got a call a few days later the parts were rusty so they ordered another set well after calling a few times they said they had to locate a tracking number for the second order and finally they came in today October 9th and after I drive all the way to Columbus Georgia from Roanoke Alabama they inform me it's the wrong parts. So I requested a full refund . But do what you will with this review. But 13 days and no parts isn't good and I gotta wait up to 7 days for the refund. I mean they tried i guess but messed up 3 times . Oh well I'll just use car-part.com from now on

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OLLIE CARR

Very attentive staff, had the right part for the right price. Great location.

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Levi Lyman Barner

My 2014 Corolla would not shift out of neutral, and I was quoted $5,000 by a Toyota dealership to replace what they claimed was a bad transmission. I called AAA Parts & Salvage with the expectation that I would be junking the car - they told me they could replace it for $3,000, so I decided to give them a shot. These guys had my car for all of 3 hours before they diagnosed the problem and had it repaired for $450. I tried more than once to leave them a tip and they refused. They could have just stuck to their quote and I never would have known - an honest and competent auto shop is a rare find, and I am grateful to them for saving me thousands of dollars. Thank you!

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Emily Boyce

The Owner Tommy was extremely helpful with what I needed & cares about his customers - I appreciate his great service

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Ryan Rabovsky

The owner, Tommy, and his crew are great. Super friendly and quick service. They were able to help me get an extremely hard to find part the same day. I highly recommend them for any parts or service on your vehicle!!

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courtney harpe

Came to Columbus from Albany just for a back window for my truck. Will absolutely come here for ALL of my vehicle needs that I don't need brand new. Its worth the 1.5 hour drive. Especially for the price. AMAZING customer service. They even let me pay over the phone and had the part ready for me when I got there. I really couldn't be happier with this place, they really are awesome. HIGHLY RECOMMEND!

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eric

I had been looking all over for a side mirror for my 2010 Lexus ES 350 .. finally made the call to AAA parts and salvage. They took care of me and that if i had any problem just come back and they'll take care of it. The staff is friendly, always smiling and customer service is great. Thanks

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Beverly Kelley

The staff are awesome! Very helpful! Reassuring when it took a little more time than I thought it would. All in all, I would highly recommend this company to anybody needing parts and would definitely use them again myself!

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Eric Sherrod

This company is a whole scam . This is coming from an auto technician. They make you pay for the part before you get it. Took two days to even get the part. Went to the location to pick the part up. Before signing off and receiving the part after a visual inspection I realized immediately the part was defected. I then requested a refund. I was first told no “either store credit (at a used auto salvage) or wait another 2 days for another part “that could again be defected. I explained to the representative I’m not interested in store credit or waiting any longer. He then went to the back and talked to someone. Came back and said he will refund my money. At the time i didn’t have the original card I used to do refund right then and there. So he told me to call so we can do the refund on the phone. I get home and call for refund. The same employee told me they are charging me a 15% restock fee which is understandable if I didn’t want the part if it wasn’t defected, but it was . I had to threaten the guy that I would call the police if I didn’t get my full refund. He then said he will speak to owner because he doesn’t really care and call back. I told him I’m on my way. He called back in 2 minutes and said he will refund full amount. Also the price of the part I need brand new is 145 and they are charging me 92 for the defected part. Just go to a pull a part!!

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Ken Rumsey

Hey, If you need parts for your car or transmission work. This is the only place to go. Great prices, Quality parts. The staff was very knowledgeable, helpful and friendly from sales to mechanics and parts techs. The mechanics and parts tech was very helpful in giving me advice on the repair and replacement of the parts I needed to get my car back on the road! Sincerely, KSR

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Dors Lyon

Would give them no stars but had to give one. I wouldn't recommend this place to anyone. I have bought parts here one time and y'all act like I'm a crack head and say I called and said the part don't work. I said the part don't work on the car it won't add up right. It was for a 2013 Chrysler 200but it came off a 2002 Dodge journey but we had to get another one since it wouldn't line up. Then when I came back under the assumption they were gonna gimme my money less a restock fee, they said I had to take yard credit I told them I don't need yard credit I need the money they get art and one said that my friend had to come down with his car, so they could verify that it didn't fit or they wouldn't gimmey money. I understand it's a business and they need to make money, but to say one thing and act like that. I did fuss and cus. What else can you do. No where on the receipt does it say no refund. Only 15%restock fee. Wouldn't recommend this place again. s a little and left

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Louieza Reese

Man these people are cool and professional. I have a 2017 Ford fusion. I knew my warranty would take a month to handle so I paid out of pocket. Well he called me early that morning and my was was done by 4. These guys know what they are doing. 10 out of 10. I will recommend.

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Jennifer Crawford

Guy was nice at first , offered to look up about a part for my vehicle. He told me they had my Mazda but had to verify price. I was told I would get a call right back once they spoke to whoever about the part. Well it’s been two weeks and I still never received a call back. Lol. It may be because I was told it cost $1000 for a head light lol.

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Jennifer Andrews

This is a great place with great people, who are truly caring and understanding. I had an issue arise, and you may have seen my previous review, but after talking to me and hearing me, and understanding my situation, they has been great. Tommy even called today to check on my father who hasn't been doing so well, which really spoke volumes to me because other than the one time he saw me, Tommy does not know me at all. They have been extremely helpful, in any way they could, and I will definitely be going back to them when I need more parts for my car.

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Caprecia Myree

Awesome Service! Great Staff! Not only did they have what I was looking for they were able to FIX my car! This is a one stop shop! I remember while I was waiting for my car the owner got me lunch along with the rest of the staff. So hard to find good places of business like this! HIGHLY RECOMMENDED

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Michelle Rodriguez

Justin was awesome with his customer service skills. He said he would check on my request and call me back. He did! He called back in about 10 minutes. Justin took my card information, and confirmed the part would be in route to the yard next week. The part was coming from one of their sister yards. Justin, saved me $600.00 and gave me a 30 day warranty from the day of acceptance. It does not get better than this! Thank you Justin and AAA Parts & Salvage!

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Renee Walker

This is one of the best customer-centric experiences ever! All of my business was done via the phone! Brandon was the BEST!!! - tracking down my elusive part, follow-up calls and on time delivery - I'd definitely use them again.

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Brandon Crowell

Very friendly and social employees. Unimaginably low and fair prices. They offer a wide variety of services such as replacing your transmission for you to simply removing a pair of tails lights in a matter of minutes. Anything goes with these guys and they are the best in town in my opinion! Through my experiences everyone seems outgoing and nice, although I do recommend speaking to Brendon Almond, he will make sure you get the help you need as soon as you step in the door.

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anthony barrios

I need a rim and they was the only one to have one and they were very friendly and helpful. I recommend going there. Was worth the drive. Thank you AAA auto parts for your help.

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Cali DeRoush

I knew nothing about cars or car parts, and after a minor accident having no idea where to go, I was pointed in the direction of AAA parts and salvage. I was nervous not having a full understanding of what I needed, but Mr. Tommy and his staff were incredible! I spoke with Ryan multiple times to try and figure out what I needed. He took the time and explained everything thoroughly and with the help of him and Benny, I left with exactly what I needed and felt confident in the price I paid. This was exceptional service and I will return in the future!!

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Brian Hullett

There is no other business I would rate as highly as these guys. Always fast and courteous in their work. I have dealt with Ryan multiple times to get the parts I need. He was able to find me a transmission for an excellent price while I was still on the phone with him. If you need anything at all done to your vehicle I highly recommend you make AAA Parts and Salvage your first stop. Not only do they do their job right, they are extremely polite and honest people. If it's not worth fixing, they will tell you and not just try to get the sell. Will certainly do business with them in the future.

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Ms.ladiit Lockhart

I never give 5 stars 🌟. But the guys over at AAA Parts & Salvage Transmissions department deserves my 5 star ratings. They're all very helpful, friendly and very respectful. I love the work they performed on my car. I stay in Griffin ga. & will always recommend AAA Parts & Salvage. By the way the PRICES ARE GREAT!!! GREAT JOB GUYS.

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Dan Jones

The staff is very friendly and very reliable. If they dont have what you are looking for, they will find it for you. I have done business with these guys numerous times and the service and the prices were always great. The owner is also a great guy and very friendly. He really stands behind any repairs that are made to your vehicle. If you need parts or repair, these guys are the best.

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benjamin davis

Good folks, good service. Will be back

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Germy Bunds

Super helpful staff and reasonable prices. I had to get an entire steering column for one small part. When it came in the part was not functioning as it should so they took it back and ordered another complete column for me to make sure I got what I needed. It was there this time and fixed the problem. But if it didn't, they would have made it right. That's what's important.

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Jessica Perrine

I got my van fixed there. Great staff. Awesome price!! Less than $2000 to install a albeit used engine. These guys are the best!! Thank you so much for taking care of me Eddie, Harley and Clint!!

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Dexter McCroy

I had a bad experience with one of the reps on the job with miscommunication, but Mr. Tommy himself reached out to me personally and made the day better. He understood the situation, & took control of it. If you ever have a problem Mr. Tommy is your guy. Great service 👍🏽

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bot i

Outstanding friendly service! Just needed a latch for the console of my trail blazer, and they found it in about 2 minutes! They pull all the parts you need from the salvage yard, no need to bring tools. I will use them for all my automotive needs from now on. Excellent place!