Aalba Auto Salvage 11385

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Ken w

Don’t waste your time with this place. Called ahead to check to see if they had a transmission in stock. Guy on the phone said yes, asked if it out of car and ready to pick up, guy said yes. Made a trip over to the place, looked for street parking and go inside. Asked the counter person and the guy tells me they don’t have it, never had it, calls warehouse up and tell me again, they can’t help because they don’t have it, nothing they can do. Wasted, time and gas. Hope someone else see this along with all the other negative reviews and comment before even wasting time calling this place. Imagine driving from hours away and be told they don’t have something they clearly said it’s in stock over the phone and to come and pick it up.

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Oscar Morales

These people will purposely send you the wrong parts just to make the sale, if you call to complain they usually ask you to make modification to the part and just use it. They will never grant the warranty and if you call to complain they will put you on hold for long periods of time. DO NOT BUY FROM THESE PLACE as this is not a honest business and the customer service is good up until the moment they make the sale, don't expect the same after they have charged you.Service: Part finding & extracting

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Ben McNally

If I could rate them zero stars I would have. Very rude, horrible customer service, dismissive and hung up on me. I highly recommend anyone else besides this JUNK yard.

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Sunny Hun

These people sold me the wrong engine when I got home I was able to see the engine code and they tampered with it to make it not readable I cleaned it and it was clear they robbed me

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Mary Kathleen Bryan

DO NOT SHOP HERE! Called and reserved a part for my Toyota, the guys was so rude on the phone, however the part was what I needed with low mileage, so overlooked the extremely poor customer service. Asked if I could pick up the part the day I called, they said no, they had to pull the part and to come next day. Drove 2 hours, paid NY Bridge tolls and arrived before 11 am with cash in hand. When arrived they told me they sold the part to someone else. How they are still in business I have no idea.

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Juan Lin

The worst place to get an Engine!!!Totally unprofessional, liars and con men!I ordered an engine for my acura. I received a different engine that didn’t fit my car. I then called AAlba Auto Salvage and I was told that their driver mistakenly dropped off my engine at a different auto shop near me. They asked me if I can take the wrong engine that I received and go and swap it with the other engine that was at the other shop that was near me. I agreed to take the engine. When I got to the other auto body shop, I had their engine but they didn’t have mine! I once again called Aalba auto salvage con men and for the next few days waited until they found another for me. They obviously never had the engine that I paid $1,900 for! So a week later, my mechanic just received an engine. My mechanic told me that this engine has been opened and it’s missing several screws and sensors. I originally paid $1,900 for an engine with 67k miles. I don’t know what this new engine has? No information on the receipt. No vin numbers on the receipt. Nothing. This is by far the worst experience ever. Please don’t spend your money with these con men! You will regret it. I am now dealing legal action. OJ is one employee their. He just told me lie after lie. This place doesn’t even deserve 1 star. A nightmare of an experience. Now I understand why that only accept cash. A bunch of thief’s!!!!!!Service: Part finding & extracting

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Kimberly Gee

Brought a transmission from them spent $1100 for the transmission with a 6 month warranty on it and the transmission went within 2 months calling them and trying to communicate with them to resolve the issue is a hassle. The Owner keeps playing games the past 3 times we talked and now I can’t get a hold of him. I have to play phone tag with him, he’ll pick up notices that it’s me and someone else will pick up after. I want my money back or another transmission since it’s on warranty. If you’re going to sell something stand up behind it THATS IT and THATS BUSINESS.

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John Cadman

Horrible service, made an agreement to have a used engine delivered on a Wednesday. Called 4 times during the day "we will call you right back" no call 5pm I ask for a manager, "oh sorry we sold the 3 engines we had, my bad"

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Paul Ghz

WOW! What a horrible experience. Called to get a price on a part and said, nope don't have it, CLICK! Just straight up hang up the phone! What a rude and unprofessional sales man Service: Part finding & extracting

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PRO AUTO REPAIR

Warning! Warning! Never! Ever buy parts from these guys! PNP, Alba, Capital parts. Same liars, crooks. and con men. Service: Part finding & extracting