Action Towing & Storage 98902

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Victoria Dumlao

Thanks to Action Towing & Storage tonight! James, you help out a family that was stuck on the side of the highway and was able to get us and our Jeep (alternator went out) back home. Going through a list of different tow truck companies and not a single one being able to help, you guys pulled through to help us out just before it got too dark. And even had space for me plus five others including little ones. Thank you for your business card, much appreciated and if I ever need help again I will definitely be sure to call. You provided the best customer service and service and was fast response to get my Jeep. The price was very reasonable and being able to pay with card was a huge plus! Again I can’t thank you guys enough for helping me out tonight, and thank you for being open late! 10/10 would recommend you to anybody who needs help!!!!!

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HollywoodSaint 57

BEST guys ever! Andrew picked me up in Ellensburg at the Pilot. Towed me to the Peterbilt Dealership in Yakima.We were recommended Action by Dean. No other company was picking up and when they did they were controversial about pricing.We are just a small owner operator 1 truck company and just wanted a straight answer on a price and when they could be there.We were accommodated with Andrew being prompt and punctual and they stuck to the price they said.I will inform the company I lease with to strictly use Action towing only when in Tri-Cities area up to Ellensburg.I felt I was in good hands and if I could give 100 ⭐ I would

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Ana O

Action towing came to our rescue when we got stuck in a ditch due to snow. Highly highly recommend. Amazing, kind hearted people!!!

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Carl Fry

Our car broke down 130 miles from home at 11:45pm just east of it on hwy 12. Mark responded to my call promptly, Andrew the tow truck operator called me to get the location. He came from Yakima across Hwy 12 almost to I5 and had me and the car home by 4:30 am. Very quick and professional service

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Dan Broad

Action Towing came to my need when others could not. I was being told I would have to wait on the highway for 3-4 hours.Action Towing came to my rescue in less than an hour. I had a truck and trailer combination. They sent out two trucks at the same time and both my truck and trailer left the highway at the same time. They stored my trailer at their yard until my truck was serviced and ready to roll. The owner and the driver were very professional and extremely pleasant. If I ever break down in the Tri-Cities again Action Towing will be the 1st. call I make every time. My thanks go out to Mark and his team.Regards,Dan BroadNorthstar ChemicalService: Vehicle wrecking

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Eagle Seven

I had to work with this towing company to help my nephew get a vehicle out of impound. They were very accommodating and willing to help us get all the things we needed in order. The gentleman on the phone, who I had to speak with several times was very professional and polite. I had felt like part of the family by the time this was all settled! Thank you VERY much!

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Jenni Walsh

I had 2 tires blow out coming out of the pass on Hwy 410. Called Action towing.They made my day. The dispatcher had the driver call me within 10 minutes to schedule the pick up. Sean our driver was helpful, friendly and on time.Can't thank you enough for your fast, friendly response. Way better than my auto club, in fact maybe you should give them lessons on customer service!Thank you,Adam and Jenni Walsh

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Bryan DeShaw

Absolutely fantastic. Stuck on highway 12 and multiple tow companies told us we were on our own. Then I called Action. Took my call seriously and got to me in the middle of nowhere in less then a hour. Also Joe is the best tow truck driver ever! Funny and helpful in a real time of need!

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Rob Newell

I had to have my truck towed to a repair shop. I called three towing services, but Action Towing was the only one to call me right back. The operator, Shawn, got my truck loaded in short order, and was super friendly and professional. Customer service seems to be a lost concept these days—but not with Action Towing. Five stars for sure!

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Marianne Johnson

I had my work van break down east of Yakima and they sent Joe out to haul my van 167 miles to Tacoma, Washington. He was kind enough to let me travel with him back home despite COVID 19. Joe was the most pleasant and courteous young man. I was expecting the worst ride and received the best. He took great care with my Transit van and delivered it right to my front door since it was late and the dealer was closed. I would highly recommend this company.