Ray at the Brattleboro Auto Zone has the best customer service. Very helpful.

Always have just what I need at a great price

Place usto be very good years ago, I did alot of business here commercially and I loved it untill recently.... now employees look tired, uniforms bearly are worn, unhelpful, rude, and uneducated as far as parts information, tried to return an alternator that wasn't even opened part wasent even touched and some douche was saying because it was an electrical part it could not be returned, I was like are you kidding me? I've returned many of electrical parts that we never used, I understand if they were installed or dirty to refuse a return, but brand new in the box never touched or open is 100% returnable, he said once the part leaves the door it's unreturnable, so I said if you sold me the wrong alternator and I brought it home and realized it was the wrong one, that I couldn't come return it because it's an electrical part and it left the store? and the guy said yes it's policy's, I've done it 100 times, these guys act high and mighty, I miss the days of a good clean looking crew who appreciated business in a clean professional environment with helpful employees, not their self entitled douches who think because they drive a 20 year old shitbox volkswagen with a fart can on it makes them a mechanic, time to teach these guys to show respect to their customers and have sence lost my business and I've taken my account to someone else who shows respect and professional employees

Great staff, won't try to sell you parts you don't need. Knowledgeable so don't be afraid to ask questions. Relaxed environment.

Gentlemen named Wes, was extremely knowledgeable and an amazing person to deal with. 5 starts is based solely off his service.

Was so busy that 3 other employees came over to the cashier to watch us stand in line. I left without what I wanted cuz I knew AutoZone didn't have a wait.

We save 150$ with Microsoft by ordering online and picking up at the store! Everyone at the store was polite and nice! Couldn't ask for better!

Fantastic staff. Kyle was a lifesaver in an emergency! Thank you!

The other day I masked up to go buy some carb cleaner. Go to the Advance Auto Parts on Putney Road, saw the sign on the front door that said "Face Covering Required". "Excellent", I thought. Once inside I noticed about nine or ten people - NOT A SINGLE PERSON WEARING A MASK. This included the five or six employees working that day. I was only one, so I turned right around and walked out. Hey Advance...you have to do MUCH better than this.

I went into Advance Auto Parts with my husband and we were going to give this store a try. We were first greeted by a gentleman named Jeff that said his name on his shirt. Jeff came off very rude and seemed to be a bully in this establishment. I asked for a price on an item and he said it’s probably too much for you too afford. Then I was continued to be belittled by this advance auto part employee. Not very friendly service. The week after that my husband went into the store to find fix a flat for the tire for our family car. The manager of the store named Ray as said on his shirt said he was in the middle of helping a customer and proceeded to leave and go outside to smoke a cigarette and text on his cellphone. All the workers at this store are are incompetent and all are on their cell phones when we were in the store BOTH TIMES! There was also an employee with a red haired beard that was texting that didn’t give two cares in the world to ask if needed help. PATHETIC Something needs to happen because both managers are lowlifes to not help a customer out and seem to be there only for the paycheck.DO NOT SHOP AT THIS STORE!! Go somewhere at least that has respect for there customers. This store is a joke and I will be going somewhere else with my business.