Advance Auto Parts 81505

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Cheyenne K

After picking up a car from Las Vegas Nevada it broke down on the way to Wisconsin here in Grand Junction Colorado. Not only were the employees BEYOND HELPFUL, they treated us with kindness and resources we would need. If ever needing help in Grand Junction Colorado with car problems from an amazing team and group of employees highly recommend. Extreme thanks to Mark, Andy, and another helpful individual. Without them we would not be on our way back home!!!!!

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Dale Melville

My rating is based only on one experience, one that did not go well from my point of view. I bought a part I thought I needed... ( I was wrong) I went to return part with everything in original packaging and condition with the receipt, 7 days after original purchase. I bought the part on a trip in the springs and went to return in junction. (Both advance auto parts stores). Even with my receipt with my name on it they said they could not track the sale so were unable to credit my card and had to give me store credit. Now sitting on $400 of store credit I don't need and out the on hand cash! Whole experience was irritating and did not make a lot of since. Generally do not use advance auto parts but going to avoid them like the plague in the future ( once I find $400 in parts I guess).Update...3 AUG 21... since I have store credit, I ordered parts (spark plugs) from store via online order that claimed I would have same day delivery by 4pm.... it is now the next day with no delivery and no communication via email or phone about the delay for my order... I continue to be disappointed in the service and communication. Once I have spent my store credit... will not return and will warn others to avoid. My guess is this is an organizational issue as opposed to employees.

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kvn mojo

They don’t stand behind their products. Bought a blower motor that went out less than 12 months later. They informed me they have a 45 day return policy and I should contact the manufacturer. Do yourself a favor and shop at O’reilly. If the part fails before it’s time, Oreilly will refund you or get you a new one.

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Clinton Pershall

So I have bought a fan clutch for my 2000 Chevy. Which was basically locked up and you could here the fan all the time. I had a receipt from when I bought it from Carquest , in which they had bought out. I told them that when I bought 6 years ago that I thought it had a limited life time warranty. They said that it was over 2 years old and it was out of its warranty. Then why was it not posted with a 2 year warranty then. I will never buy another part from them again. This the second time I have had a problem on a warranty. Beware of there warranty, it may be not what you think it is.

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Nina Vanell

The most helpful and friendly employees! Gave me a ton of assistance finding the right headlights and went above and beyond to help me figure out what was wrong, including checking the fuses and helping instal a bulb.

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Some of the employees are helpful and some not so much. Manager Clayton (think that was his name-sorry if I got it wrong) is extremely helpful and goes out of his way to help you and is friendly. Some employees, hardly will speak to you. One employee (older guy with gray beard) was watching videos on his phone at the counter and didn't even ask if he could help us or anything, don't think the manager was there or was in the back while this was going on. That just happened on one shopping trip and it happened a few weeks ago. Most of the time, employees are helpful but, not always so, that's why only four stars.

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Mitch Acord

had what we needed except oil prices are way high there, but friendly staff and they were helpful

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Allyce Dooley

Doug and Casey were helpful and courteous. They had what we needed and we were able to keep it moving. Thank you!

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Tachi Langston

Steve is an Angel! He helped my family beyond his job duties. He went above and beyond to help us get our vehicle back on the road. The world needs more people like Steve❣️ My son said he had never seen anyone do a good deed without wanting something in return. Thank you Steve for your amazing hospitality❣️

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Scott DeLancey

Great location on 5 & 50. Good bright sign . Some staff need a little more experience in locating parts but there is always someone else to assist.