I was on my way back to NJ on my semi truck from Massachusetts and one of my radiator hose popped. I made my way to this Advanced Auto Parts. They didn’t have the hose but, Shah helped me find a way to fix it for me to be able to get to my mechanic in NJ.Thank you very much for your help Shah.

Been going to this Advance Auto for a few years now and Austin has been a tremendous help. Typically when calling an Advance Auto it sounds like the people there have barely enough care/energy to speak over the phone but Austin has always been kind, courteous, and incredibly knowledgeable in person and over the phone.

We used to go to AutoZone but this Advance is awesome. The staff was super friendly and helpful and got us the part we needed in not even an hour.

The employees here are always extremely helpful and friendly. Someone asks what I need before I even make it to the aisle I’m headed to and they’re honest with their recommendations when I ask. They are genuine and don’t act burdened by customers like other stores do. I make a point to come to this store over any other.

Shah always goes above and beyond to assist each and every customer! Although my family is said not to have the dog in the store anymore.LET THE DOG COME BACK

Normally this would be a 5 star review because I do business here often and it's always been a great experience. However, Shah is probably the most rude individual I've ever had the experience of doing business with. His attitude was poor and thats putting it lightly. God forbid you ask for a discount because I just got more attitude for attempting to use a team member discount that I use at literally every Advance Auto store I've ever been to. This would be a zero star review if I could. Thanks for your help Shah.

Great! Picked up some Sea Foam to winterize engine. Gas & oil additive, cleanser, stabilizer.

I would give this particular store zero stars. I walked in to the pick up order counter where two employees were not doing anything to receive my online order. I was told to wait in line with the one employee actually doing work. Go back the next day and I just wanted to ask an employee to point me in the direction of the store I needed to go. I started with "Can you" before I was cut off and once again told to wait in line to ask the one person working again. I said I only had a question and he sighed like I was a burden. This guy, presumably the manager because he was telling what the other employees what needed to be done, was once again not doing anything and watched me as I walked away. As I bought what I needed (I needed that part that day) and walked out the store he told to have a good day with a smirk like he just won some kind of battle. I loved Advance Auto but this store alone has led to switch Autozone.

Is there a way to give no stars. If the manager is comfortable talking to people that way I can imagine how the employees are treated. Then in return how they treat each other and customers. So no return on tools ok. Exchange only ok. Talking to some one like they on the streets not ok. Respect is giving at all time and they wonder why auto parts people are treated like jokes and I've been behind the counter too..

The Associate on Duty was extremely friendly, kind, & courteous. I asked for a light bulb, for my car (separate low beam/high beam headlights). He looked up my car, saw there were multiple options, walked out to my car, with me, to verify we had the correct bulb, for my low beam. As a Disabled Navy Vetersn, I GREATLY appreciated his attention to detail, & his willingness to do whatever it took, to ensure he got me the correct parts! Thank you, Advance...I WILL be back!