Advance Auto Parts 34972

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Scott Saip (Scooby / Scotty2Hotty)

I want to express my graciousness to Jeff the manager of this advance Auto parts next to the Wawa. I originally came in without a receipt unable to find it to receive my money back on the part I bought the day before. I was told I could not without a receipt and that there was no way to offer me anything but store credit at the time I didn't need store credit I needed my money back. While there I was not treated nicely let's put it that way and I was not happy about it I contacted corporate and corporate was able to pull my receipt and try to get me my money back upon calling the store back once again the person that I spoke with who was not so nice to me proceeded to not be so nice to the lady from corporate and I still never received my money back. The employee proceeded to contact Jeff the manager and let him in on what had happened. Jeff contacted me and I went in and spoke with Jeff was very kind and courteous and said he was going to try to order the correct part for me and he would even honor the price of the price that I paid for the part that was wrong. And we could do an exchange. He said if I could find a receipt it would certainly make it a lot easier that he could give me my money back if not he would be happy to exchange the proper part and correct part for me. I went in and fortunately I was able to find my receipt needless to say Jeff went out of his way to be so kind and friendly as to take care of me that he won my business back and I just wanted to correct my previous review and let you know that it has been handled and that Jeff the manager of this advance Auto parts took very good care of me and made me a happy customer after having such a bad experience thanks Jeff

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Cathy Nelson

Thank you Daniel for your help today, you were a life saver. You are a great person.

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Nik Ra

Dennis was amazingly helpful and installed wipers purchased. Will definitely be back if I need more for any more automotive needs

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John Smith

Debbie is great! Always helpful and knows right where what I need is located. Don't even bother with the other advance down the road.

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Rick Saturday

In and out in minutes. Very helpful crew. Thank you Jerod. They had everything I needed

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scott dietterick

They had what I needed and gave me a 10 percent military discount, great customer service, I would highly recommend this store.

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James Johnson

Advanced has every part you will ever need and if they don't have it be sure that they can get it usually in less than 24 hours. Prices are usually pretty good. Customer service is hit and miss. I went there yesterday and waited for 10 min to buy a quart of oil. No other customers where in the store. 3 people were working and everyone ignored me. Went in today and the older gentleman helped me right away, and went out of his way to help me.

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Chuck Siddle

Excellent service, very willing to help.

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jim werden

Great staff some have worked there for years. Always helpful

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Jen Vickers

The people are friendly and very helpful, they are great in finding the part/parts you need. They go far beyond most of the other part stores with helpful advice and service.