Advance Auto Parts 31324

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Terry Richardson

I've spent a ton of money at Advance Auto parts all over the country and this location is the worst I have encountered. Extremely poor customer service and usually have to wait for someone to do their job. I have had online orders canceled for no reason. I took my business next door to AutoZone.

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david bowman

So much more helpful than the other auto parts stores. Management and staff here is great.

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Edward Wilchinski

Looking for a sparkplug for my boat. "Don't have it and can't order it" is all I got from the counter person. Pretty shabby service for someone that didn't look like he had much to do. No Sale!

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Kimberli Davino-Wilson

We needed a new battery for my car and Pammy made the process a breeze. She tested my battery and saw right away it was dead. She helped me pick out the correct battery and installed it. We appreciated her kindness, knowledge + customer service, so much. Thank you Pammy. We now know where we will be going for any future car needs!

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shane winters

Purchased some parts from Pam at 12 found out I didn’t need them at 1 took them back and Chris the “second general manager” explained that because one of my parts were “installed” (it had my dirty handprints on it) they couldn’t be returned. I have never been to a parts store where you come back an hour later to return parts and you can’t. The guy had the personality of a boar hog and refused to return my other part that hadn’t even been opened. Won’t ever go back. Location is trash I’ll use rincon and Pooler from now on or go to autozone. Another store returned both items for me with no questions or issues. He probably shouldn’t be in customer service with a personality like his.

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Stephen Essary

I didn't my parts order over the internet. Pick up was easy and fast. Even the battery install was quick. Great website and Richmond Hill Advance Auto Parts, you guys rock!

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Keri Barnwell

Needed a new battery and they put it in and saved all my computer info before doing it! Awesome service!

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Rich Briggs

Worker never gave me a receipt for product purchased then when I wanted to exchange for an even exchange was told cannot do so because the little wire ends were off of a radio harness. That’s the reason it’s not a electronic device. It is a harness that connects to a aftermarket radio. For $13.99 I will never do business again with advanced auto thank you for your business I will definitely go someplace else

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Bruce Adams II

Good service. Didn't wait long.

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George Papadopoulos

Great service and knowledge! Pam took care of my dead battery install and all. It’s good too see great customer service when it’s so rare these days.