Richmond Auto L.L.C. 11418

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ahmed butt

Buyer BEWARE! They sold me a Chevy express transmission and it was bad. They refused to give me a refund . They lie about the miles on there parts also.

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NewChampion

Customer service is so bad! They lied to me about having seats and the manager sal quoted $400. The guy with the glasses called him and they supposedly didnt have them. Wasted my time going to that place. Do not trust them. They are liars. The white guy with glasses started yelling at a customer too because he went through the wrong door. Threatened him he would call the cops. He couldve handled it better, i mean hes a customer after all! Show respect next time

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John-Paul Bullis

Me and a friend drove over there from Long Island to pick up a trunk this morning. Saw the pictures online and the trunk looked to be in pretty good condition with no damage. The guy made us pay for it first before seeing the trunk, just showing us pictures to make sure it was the right one which showed no damage. After receiving the trunk there was deep scratches to the left side. Tried to tell him I didn't want the trunk but he wasn't giving me my money back.

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JOSEPH Flohr

Very nice people to deal with. Very helpful. Any questions they were willing to answer.

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John Leva

Great people. Great place to buy parts. Best family owned buisness out there. I have been to some auto salvages before I went to this one. This one was the best by far. They helped me find exactly what I needed as efficient as possible.

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Jennifer Alvarado

John was awesome, nice helpful and excellent customer service. The other guys instead sounded very rude. I got lucky.... aks for john for better assistance.

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Rolo88 Bars

Most unprofessional place I've dealt with.The person who I spoke with used inappropriate language and curse words , not only did they give me the wrong part it was broken/ seized.... After returning the part I've continue to get aggravated with the customer service not only did I have to argue with him too get my money back... He continue to aggravate me and question my ability to be a mechanic .... Then threaten, telling me that I would have to go to court to get my refund even though their return policy is not up to par. I advice anyone to not do business with this person or there establishment.

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datniccachii santo

I came from Jersey city nj. These guys work with you. I don't understand these 2 comments below me. john gave me a price over the phone and still honored it the next day. Save me a ton of money for a hood compared to other places that where charging me 400?! Flat price no hidden fees these guys are good.

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Krys Ace

My dad bought a headlamp from Richmond Auto for my Nissan Altima, it was perfect they treated me with respect and even offered to put it on with no cost, I recommend them highly!

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BERNADIN JEAN

DON'T GO THERE !!! THE GUY THERE IS VERY SHADY!!!! WENT THERE TO TRY AND BUY MOTOR OUT OF A WRECKED CAR GUY DID NOT WANT ME DOING THE PROPER TESTING IN THE MOTOR BEFORE COMMITTING TO BUYING THE MOTOR THAN GETS MAD AND RUDE AND TELLS ME FORGET IT O LIKE FOR SALE GO SOMEWHERE ELSE !!! AND TELLS ME THAT I ASK TOO MANY QUESTIONS AND CALLED ME PARANOID