Super friendly and helpful. My jeep had a coolant leak and they helped.me find what I needed to get back on the road.

The greatest, service and had my parts waiting when I arrived. Always recommend them.

An employee ordered the wrong part for me after I gave a detailed description. These employees don’t care. That wouldn’t be so bad, but it’s been 2 months of hell, getting the runaround and getting them to find the right part and make it right. There was no refund but only a useless store credit, when I definitely will not shop here anymore.

The person behind didnt seem to know that much about auto parts and was even less willing to spend a moment to give me a tidy bit of information I requested instead they made a "cute" smart ellick retort instead. So I was not impressed or thrilled about the prices of common items like a cheep art. Of oil ...

I purchased a few parts and tools from here and, I was told that one particular tool I purchased could be returned for a full refund if it was undamaged. I went to return it today and Jaime working the counter today, refused to honor that promise. And, was rude, unprofessional, and should not be working with customers. I told him that if they didn't honor what I was guaranteed when I bought the tool I would never purchase anything from them again. He said that didn't bother him. I would recommend not using this parts store for your parts and tools because they can not be trusted or care about their customers!

I needed to borrow a 36 mm socket and i only had 20 bucks. They broke up the set and let me use a socket for the 20. I got my truck fixed thanks to these guys and got my 20 back. That says alot to me. Says they care. My new parts store

There a good parts store . I don't use them as my first pick because I live in Fayetteville nearest store is Springdale . but they stock a lot of parts . they always a promotion for something

Before ordering a battery for my Thunderbird, I called to verify free installation. "Yes sir, if you buy from us we'll install it for free." After I purchased the battery from their website and it arrived, I went to the store to pick it up. The staff refused to install my battery. Against policy for trunk batteries. This was despite mentioning the name of the employee who promised installation and knew the year, make, model, and battery location. There were 4 employees in the store and I was the only customer, but "we can't be tied up in a 30 minutes install in case we get busy." Just wow.After that I asked to return the battery. "It takes our system about an hour to process cards. We'll need you to bring the physical credit card back here at that time to refund your money." I somehow didn't break the door on my way out.

I went there and there was a very pretty young woman working the counter she smelled very good but she had not any knowledge a vehicle's she could not find 1 spark plug she asked another gentleman he could not find the plug he proceeded to the back to look for the plug I had no time and asked if you can't find it I'll go to another place he was happy to do so gave me the plug and I left I went to AutoZone just up the road I put the plug on the counter guy pulled it up brought it right to me I was happy needless to say my truck needed a tune-up and the next day I need at 8 plugs I drove by advance Auto parts and went right to AutoZone the cost of doing bad business.

I am sitting in there parking lot right NOW!!! IT'S 2:54 PM I have my two toddlers with me ages two and three, I suffer from chronic illness and severe chronic pain! I called my mom and her boyfriend which thankfully was at boost mobile to help. So I went in with to advance auto parts to see if I could borrow it purchase a jug to get water so I could fill my truck up with water assuming my thermostat was bad. However they informed me they don't do that. I said seriously I can't have water? He repeated we don't do that here. I said what the hell is wrong with you? You can give me water?? I then said I will not be needing any parts. Walk out!!Thomas my mom's walked next door to AUTO XPRESS LUBE WHO HELP SO MUCH FOR FREE!!!! Amazing amazing kind people!!! HE EVEN OFFERED INFORMATION ON HOW TO FIX IT. TURNS OUT NO thermostat needed just a little bit anti-freeze the water.