Advance Auto Parts 45385

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Rod White

Walk in and was greeted right away. The guy asked if he could help me. I have an aftermarket airfilter on my car. I was trying to take it off but wasn't having any luck. I asked the guy if he could come and look at it for me. He did and he was able to get it off my car. Been on there way to long. He took me to the filters. But they were all too small. He looked in the computer and wasn't able to pull anything up. He asked the manager and he went looking. He went all over the store to see if he could find something that would work. My filter has 6 inch hole and it's 7 inched long. The ones they had were 4 inch holes. I needed 6 inches because of the space restrictions and how my engine is set up. Plus who ever put the aftermarket kit on went all out and used the bigger one. Anyways no success. They couldn't even order the filter for me. He sent me to Auto Zone. Thank you for all your help. You took your time with me and didn't try to hurry me out because you couldn't help. But you sent me to Auto Zone and they didn't have it either but did order it for me. Thank you for your great service. 5 stars 🌟 out of 5 stars 🌟.

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Darla Boyd

I needed windshield wipers. Checked around online to figure out where I could get the best deal and this was the place. Right after I ordered, I got a call saying they didn’t have one for the rear window but they’d probably be able to get it by tomorrow. An hour or two later, I got a call that it had come in, so that was cool. Went to pick them up, two very nice people put them on (apparently there’s a trick to the rear window) and now it can rain all it wants; I have decent wipers!

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Samantha Ray

The employees were friendly. Let me borrow some pliers to see if it was my fuse that wouldn't let my radio work. I figured out that it was the fuse in the back of the radio. However, I think it was nice of them to let me check and see that whether my fuse and the fuse box was the problem

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rllbss2

Well-stocked, clean, wider aisles than most, well lighted. Helpful staff, but there may be a 5-10 minute or so wait when they are busy. Adequate parking at the door. Open long hours during the week so one may stop in on the way to or from work.

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Lorri Brannan

My husband ordered parts yesterday was told they would be there at 4. I went to pick them up for him at 7. Not there, no record of order, the young man refused to put in phone number which has been the way they usually tracked orders.We live half hour away, so making another trip is inconvenient when you are down to one vehicle. The two guys there blamed the morning shift for losing the order. They didn't really even look much or try to look up order. Not a good attitude.So today husband called them got more attitude.So we went to O Reilly's across the road. Great service, good attitude and a discount from where my husband works. Sorry to break up a long relationship but we are taking our money elsewhere! Boom!

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Donny Brencis

Very helpful staff , and great pricing.

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Becky P.

I've been getting familiar with the staff here. Two weeks ago I was in to purchase a battery. Can't tell you her name, but she was AWESOME. She even came out and installed it. She is professional, knowledgeable and friendly, all while being confident and thorough. Stopped by today to purchase wiper blades and the gentleman there was equally superior in his customer service and installed them too! I will be back, kudos

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Jeannie Mason

Thank you James for helping me today:))!!the store was nice and clean and the workers were very helpful and friendly they did an amazing job!!! I will be going back in the future I found my auto parts store:))!!!

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Robin Armentrout

Don't waste your time with this store until after they get a self checkout counter installed. They don't want to be inconvenienced with the task of checking out off the shelf items. Five employees earlier today roaming around and one looking up a fan belt for 10 minutes and no one to checkout three people, who all left the same time I did. They obviously don't need our business.

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Yvette Murphy

This place is amazing! Hats off to the top notch service this group has. I have not encountered a single person who was not helpful.