AF&T Auto Parts & Salvage 59714

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Wyatt Kemp

Waited 15 minutes on hold for them to pick up the phone, still never picked up. Hire a secretary or take a message, it's not that hard.

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Adam Morrison

I called them to see if they had any of the vehicle I needed within the year range I needed. The guy on the phone says yes we have 5 maybe 6 of those in the yard. The next day I drove out and they had 0 of the vehicle I needed.

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Chandler Sendek

Only salvage yard in Montana that had the tire and wheel I needed for my sienna. Had to find it and take it off myself, but they had what I needed. The price was fair.

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J D

Called and waited on hold 3 times for over 10mins each time. Each time someone answered I told them what I needed and they would say “hold on” then place me back on hold. The last time the person just hung up on me after I told him what I wanted. If this is how they treat customers I would advise just to move on to the next number you’re about to call.

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Kenneth Ridgway

Very very rude....Drove by today and saw a truck I wanted to look at for a headache rack and bumper. Walked in to talk to someone about the truck. After a minute or so standing there I asked if I could talk to someone about the truck. The guy very rudely replied "the one your not supposed to be walking around". I responded "I'm sorry I didn't see a sign saying that I couldn't walk around those vehicles. Then he responded with "I should have a sign advertising where people should go on private property". At that point I wasn't going to put up with a person or company acting like that to me. As I was walking out I heard him yelling about he's tired of telling people this or that. I've always had the best interactions with AF&T but not today. So thanks for the help before but I won't recommend again until something gets done with the current customer service please let me know when professionals start working there so I can come back. Thank you.

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Jack Scherman

It's a good scrap yard. Great place to look for common parts for common cars. Prices are usually excellent. They will help you get used parts if they do not have them in stock.

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Rebecca V.

I was traveling from out of state and broke down in Livingston, MT. I called AF&T for the part. They did not have what I needed. Zack looked up OTHER used parts suppliers and gave me their information. This company goes out of its way to help people. Gentlemen thank you for coming to work and helping people. May you all have a blessed week.We need more like this across America 🇺🇸!

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Jeremiah Howard-Crowley

I would leave zero stars if I could. Just got off the phone with the sales manager zack and it's been a long time since anyone has been that rude to me. Talked to another guy there last week about getting a car picked up and he said he would have a tow truck there within an hr. Just called today and the sales manager told me it would take 10 -14 days. When I questioned what would take so long he told me that was the policy and became very rude. When I told him that I had another guy tell me last week that they would pick it up in an hour, he told me that was impossible then hung up on me. When I called back he refused to let me speak to his boss and hung up on me again. Don't let pieces of ahit run your business. Could have had a common car with lots of part on it for less than $100. Would have made them a lot of money. Too bad zack is a douchebag.

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Raquel Kenyon (Rocky)

Good if you need parts for older cars. Staff has always been nice to me and they have a good stock of cars. Was trying to make it a place I can get tires for all of my 8 cars (im still poor) but The prices they keep quoting me for used tires I could instead get brand-new ones at Walmart for less or drive to Butte and get used tires for $40 at lisacs and they would be able to install it. An improvement critique would be to have a standard price for everything. Better to sell sitting inventory in bulk than make a smaller gain on a single item because i'd love to not drive 1.5 hours to butte. Heres my offer: $40 a tire- I am 1 customer, i have 8 cars,thats 32 tires and with needing winter tires you are looking at 64 tires a year(not including spare tires and emergency replacements) that's a possible $2560+ earnings and 1 of my cars is a truck so id pay a bit more for its tires. Plus having a faster inventory turnover for tires is beneficial considering the giant sitting piles taking up valuable space and depreciating over time. Anything older than 2/3 years the safety would be questionable considering how they are not stored in the best manner to preserve the quality. -I went to business school

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Jessica Johns

I called in today looking for some car parts that are hard to find. Chase was very helpful and gave me advice for where I could find them. In addition to helping with the parts, he answered several questions relating to the best way to dispose/sell a vehicle that we no longer are using. I took one star away because not all of the people have been as helpful as Chase, I do, however, recommend this company!

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raina graves

I have been treating terribly. They kept saying they would pick up my car, I canceled an important appointment, and they didn't show up when they said they would. They also said they would call me back, and they never did. I tried to be patient as long as possible, but they treated me like crap.

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Jeff H

Dont go to af and t. They are overpriced and unhelpful. they will not negotiate and there prices change weekly. Better to buy new or travel. Not worth the trip would give them 0 stars if I could

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George Goldsmith

Forrest and Mike in the parts department were great to deal with. Very professional and completely honest. Great outfit. Full accountability, never an issue over money or quality.

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John Metesh

I asked for a part yesterday, and was told I was second in line behind a hood. A day and a half later, they still haven't pulled it. The gentleman I talked to (Nathan) was extremely rude, and would not stop talking over me on the phone until I had to shout at him to get him to listen to me. He then told me I should take my business elsewhere. If I had wanted to wait three days for my part, I could have gone to a salvage yard anywhere in the world and had it shipped to me. I would love nothing more than to spend the $10,000 a month I spend with other yards locally, but until they stop treating their customers so poorly, AF&T will never get my business. Every time I have dealt with anyone at AF&T, I have e been treated poorly. I would rather spend the money to buy new parts than deal with these people ever again.

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Devon Nelson

Excellent experience. They always have access to the part I need, And the customer service they provide is exceptional. Much progress has been made here in recent years.

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Nicholas Fisher

Been on hold for 10 mins twice now. Obviously you don't understand business. I called Bozeman and got through immediately. All I want too know is how much scrap metal is going for lol. Wow, good job business man.

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jed miller

I got to Montana with a broken heater in my car. Not good. The Honda dealership wanted $262.00 for a new fan motor, but AF&T got me one for $50.00. Nice!!!

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JoAnn Frizzell

Good deals and ideas. Get used parts for decent prices. Always been good to us.

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C G

Received great customer service on parts I ordered. Great price and great help overall. I recommend their services.

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Kirk Bailey

these guys are amazing dealt with casey he was really nice and gave me a hell of a deal. i will go back when i need something else. :)

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John Spano

This place is awesome fast speedy and friendly service.i worked there for years and the parts are endless if its not there they a parent yard in helena parts here next day

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Matt Dillon

I have been coming here for years and they are top notch. Salvage yards get a bad name but these guys should not be lumped in with the others by any means.

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James Young

Top notch guys, they went above and beyond good customer service. They were very patient with my ignorance and got me back on the road.

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Ryan ostby lane Lane

Can you get to me wrecking Ball rather your soft wet tall spot for Cleopatra . How about my back into the hammering act swing my junk to clunk don't cluck baby duck duck ,juice I'll gargle you roll two Hanna and da da da Darell call me barrel what's your sleep number hers is two. Mines cableew

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Lindsay Douglas

Very combative staff. Not very helpful. The even THREATENED US WITH A GUN after apologizing for missing a restricted area sign. Not a safe place to bring your k8ds with you.

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Jossie Hawley

Knowledgeable staff and best pricing you'll find anywhere. From there, go a block down to Interwest tires for tire mount, repair and other vehicle maintenance needs

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beta Saks

It is the best place in the world the owner Ralph Dennis really helps people le beyond what his capacity should be no matter what the circumstance is

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Jordan Goodwin

These people were very rude and were not friendly. They couldn’t care less about the business they are running and they aren’t people friendly. Won’t be back again

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Anthony Rigalatoni

Nice guys, super helpful and friendly. A lot nicer and much easier to deal with than the people at pacific recycling.

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Dustin Schieler

Nathan is a great guy. Super nice and always helpful. Great at finding Unicorn parts.