Andre's is a great business, mom and pop family-oriented feel to it. Very friendly, honest and incredibly dedicated to doing good business. Andre himself is just an all around pleasant, warm individual and I have thoroughly enjoyed doing business with him.Definitely recommend appointments since the shop is always bustling getting your cars fixed up and back on the road. Would definitely recommend.

ZERO STARS IF I COULD. My husband called in Friday morning with a simple repair that he needed for his Jeep. They said if we brought it in within the next hour, they could have it done that day. Several hours later when we dropped by to see if they were done, the woman in the office acted like we were annoying her and kept telling us they would call us when it was done. By the next morning, we still hadn’t received a phone call, and they also never returned our calls. By noon we still hadn’t heard from them, so we finally drove all the way in to their shop to find out the status on our repair. They hadn’t even touched it yet and told us again, “We’ll call you when it’s done.” After a few more hours, we drove back in, and as soon we pulled up we saw a guy hurry and run over to pick up our part to work on it. A few minutes later, they called us into the office and gave us back the part and said they couldn’t fix it because they had an emergency and had to leave. By this time, all the other shops in the area were closed for the weekend. There was no apology or even the feeling that they knew we were inconvenienced by them. Now my husband will have to take off work on Monday because his car didn’t get fixed and they left us no time to take it elsewhere. This shop obviously doesn’t need our business or care about its customers, and we’ll be taking our work elsewhere from now on.

I will give these guys three stars simply due to the owners lack of following instructions. I asked that they first, change a broken motor mount on my 2010 Z71, then go through the brakes completely. Well it turns out Mr. Andre ran into a complete overhaul on my brakes that he couldn't do the motor mount. After paying over $900 for my brake overhaul, I left Bastrop feeling shafted with no grease because I asked that they do the motor mount first period!

I had a blow out on my way back to Katy from Austin and stopped at the first place I came to. Andre and the guys immediately came out and assisted me. They got my car fixed and I was back on the road home in a timely manner. Andre and the guys were so nice and made me feel so welcome that I took a part time job in their office. They are the most honest automotive shop I've been to. I won't take my vehicle anywhere else from now on.

Just took my '01 Excursion with '07 F250 axles/suspension under it for the initial alignment. These guys figured it out and got it perfect the first time. Not easy to do on a project like this. They have a couple of guys in there that have 20+ years at the Ford dealers, a very good 6.0 technician, and Andre is very good with transmissions. He used to rebuild them at the Ford dealer. Very, very happy with my experience with these guys over the years, and I would not take my truck (or my cars) anywhere else.

My family has always gotten good service at Andre's. Recently Andre did an alignment on our car and it tracks so much better. Many of our neighbors use them as well. I can't imagine where some of these low reviews are coming from, that has not been my experience.

Between Andre and the receptionist we obtained great information! The receptionist was very kind and understanding and helped with all our questions and we spoke with the mechanics as well. We took our car in to have it rewired since Best Buy installed our new stereo incorrectly. The wiring was damaged and some electronics damaged during the initial instillation so he was not able to completely fix the problem, hopefully Best Buy will make good on its work and pay for a proper fix. But Andre was great and helped us all he could! Big thanks to the team over at Andre's!

This is the only place Slim Bawb and I take our vehicles (3 of them). These guys always do a quality job even on very difficult repairs (our older jeep is a nightmare at times but we love it). Their pricing is reasonable and we trust them. We highly recommend Andre's! Lauren Pearce

We are new in town and needed work done to our pickup. The a/c was blowing cold air on the driver's side and hot on the passenger's side and as the temp was over 100 degrees, it was very uncomfortable.We paid a little over $100 to have them look at it to give us an estimate of what was wrong. After letting us know what it would take to repair the truck, we were told it would take about 24 hours and to bring it in on Tuesday, which we did.After hearing nothing from them on Wednesday, we called and were told that there was a problem with the repair. We asked what the problem was and were told that none of the mechanics or Andre were there to answer the question.We called back on Thursday and were told the same. Friday we were told that they had begun the work on the truck but it wasn't finished. Saturday we were told that the mechanic was unable to come to work that day due to a family emergency.Monday, we decided to just go to the shop and skip the call. When we got there, they had just begun to work on the truck and we found out that they were putting friends of the owner in front of our repair so I had been without a vehicle for almost a week for no reason other than the owner had friends who were more important than my repair.If the dash had not been pulled out of the truck at this point, I would just have demanded the truck back and gone elsewhere, but with the dash out, we had to wait until the job was finished. We finally got the truck back late Wednesday. We were told that the mechanic had to take it and check to be sure that everything was done right and working properly. There were no parts needed, we were charged almost $500 on top of the money we spent to have it checked and the first time we took it out it was still not working properly. It is better, but there is still a significant difference between the driver's side and passenger's side with regards to the temperature. The volume of air was slightly better it seemed.We will not take it back to them to have it fixed properly as we have no idea how long they might have it should we leave it again and have no confidence that it will be any better a second time.I would not recommend Andre's Automotive to anyone and will not be back.

After taking my unaligned vehicle to different automotive repair shops in the area, the job was never done correctly because the vehicles alignment was in such bad shape. Through the recommendation of a friend, I went to Andre's to get the alignment, and it was done in the same day with the care and effort that I paid for. If you want your vehicles done right, take it to Andre's. They'll get it done!