I had one of their employees, a gentleman yell at me for an issue that I wasn’t aware of nor did I have any control over since it was not my vehicle, I was doing a favor for someone. He was very disrespectful and rude to me. I myself work customer service and I couldn’t imagine talking to one of my customers the way he talked to me. I felt so disrespected and upset at the way he talked to me that I decided to call and talk to one of the managers about the incident. He didn’t even offer an apology, I will be taking my service elsewhere with more understanding employees.

In true AutoZone fashion I had yet another above and beyond experience at the Monett store.. Matt was just incredibly helpful and without being asked just went to work installing the part I needed. Everyone is so helpful and knowledgeable here and truly tries to get you the best deal possible.

The guys here are rude and disrespectful! I will never ever go here again.

Usually have the parts I need or can get them ordered and in stock pretty quick.

Won't be coming back, the only guy there was rude, acting like I was an inconvenience to his day. Manager was nowhere to be found for a military discount

To many trips back n forth replacing wrong parts bought on first visit. I asked them to ck vin # to make sure I was purchasing the right parts for my truck type and he wouldn't do it causing me to make 4 trips traveling 46 miles one way...a nigjtmare

I went in for a diagnostics and the cashier was very rude. When he printed off my codes he was still rude and inconsiderate even tho I asked what some of it meant.

Very helpful and knowledgeable staff! The girl that assisted me even helped me carry out my merchandise!

Staff was very friendly and helpful with finding the car part I needed. They also offered instructions on installing it.

Very bad manager had my started tested and was told it was bad. After that realized it was another problem on my car went back and anked for my started to be tested again and he acted like he did and with attitude said Its bad .After that I told him to return to me and it's been months and starter still good