AutoZone Auto Parts 96097

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Nicole Hagerman

This used to be my favorite parts store ... Until today. I had a faulty cv joint with lifetime warranty. They ordered a new one which didn't come in on time but the empty box did. Then they couldn't tell me when it would be in (took 9 days when they told me 2). The when the cv joint failed it took out the sway bar link too. They gave a new one which I thought was great. I spent too long trying to install the new cv joint, only to realize it was the wrong part. So it was back for the correct one, which appeared to be in stock the whole time! Installing the sway bar link -again the same problem - wrong part! So I called them. It was 9 minutes from close and told them I was on the way. Pulled into the driveway at 7:59 only to watch the employee lock the doors and turn the lights off!! Rude! Rude! RUDE!!!! This will be the last time I shop at Autozone where apparently faulty, incorrect parts is how they keep customers coming back!! So much for customer service. Your store policy just lost you one customer.

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Jessica Luu

Thank you to Devin A! 🙏 We had a faulty snow chain that was bought within the same day from another AutoZone and snapped within minutes after properly connecting it on our vehicle tires. Devin managed to help with a refund and gave expert advice on how to brace for the pass towards Portland, Oregon.

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Carl Owsley (Rashaverak)

They took my automotive waste fluids. I am not too keen on Autozone due to the low quality their duralast parts are, and their inability to stock any real oem parts.

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G B

Love the internet order system, pay online, stop pickup part's and go.

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Shauna Pauline

Been getting m my parts, oil and mechanic gloves here for a bit great customer service always friendly :-)

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Susan Brown

I love this place. They always help me to arrive at the proper solution for what ever problems I'm having withy vehicles started with the cheapest most likely scenario. They are right to the point so I'm not stuck there trying to figure out the right step. I appreciate that they aren't trying to sell me unnecessary parts.

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Julissa

RYDELL!! One of the best autozone employees EVER! Iam so thankful he helped me with my car today. Very informative, smart and kind. Would definitely recommend him for any and all auto/auto parts questions. 100000/10! Thank you to the team at autozone for hiring such an intelligent employee!

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Arctica Yang

I’m so proud of Benjamin for going above and beyond helping me put my new battery connection on. He also helped my installed my windshield wipers too. Being stranded and without his help, I wouldn’t gotten far. Truly recommend this place if you ever need car question answered.

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M SMITH

Great customer service!To my surprise Auto zone gave me store credit for a few old auto batteries I just wanted to recycled.

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Jim Vanella

The place was great and they went above and beond helping to find a alternator for my motor home with my best description of what I needed and had it delivered in less then 24 hrs. Thank you thank you.