Bap Geon Import Auto Parts 23225

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dee coleman

Excellent service and prices. Most of the time always have parts in stock. Have been dealing with this business for years. My S430, S500 750Li and now my S550. Anything i need they have it. Oh and are total gentlemen, will carry my items out to my car for me.

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Mitchell Crowther Jr. “MMMITCH”

Nice place and staff. Most of the time always get it right, however, last visit, wrong part, I still need to return it but really cost me time and was not a good day and left me with a unhappy customer, it happens, so I will just say be ready and know what you need. Great staff.

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T. Rogers

I love this place. Came here when I had my BMW so came again for all of my Lexus parts. They worked with me, gave me a on-site price quote, then worked with me on the most feasible things to purchase. If I had any doubts or questions, they were knowledgeable and able to assist me even when they said the materials would come late, they still found a way right on time for my parts to come in. To me that's outstanding customer service!*Note: you will need your ID if using a credit card. I didnt give them a hard time because it's good security for me moreso than for them. They are good people and glad I came here. I will be back to order some more parts.

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Joy Wallace

Excellent service. I have a 98 s320 and my wipers are hard to install and find. Not only did they have the exact blade I need when no one else does, they went above and beyond when it came time to install these difficult wipers. Kyle and his Co worker, didn't get his name, but I think it was Dan or Dave, they are awesome!!!

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Alex Poindexter

Had the part I needed so I didn't have to wait for shipping

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georgia bell

The best!!! Friendly, knowledgeable and ready to help.... My new go to for all my auto parts. Prices are great too!!!

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Wendy Alonzo

This place was the only store where I could get the gear oil my vehicle needed as soon as possible and it had to be a special order. The customer service was great at first but then the guy got rude with me. I had placed my order over the phone and was told that they would give me a call when my order arrived. When they called it was to tell me that there was a mistake in shipping and that the arrival of the gear oil would be delayed. I said ok, no problem since I was still waiting for another special order part for my vehicle. In all of that I ended up forgetting because I never heard back from them until my mechanic asked me about the fluid. That's when my husband then called and they said that it was still there and that it had been there for a while but I had failed to go. I went with my husband to pick up the fluid and told the guy how come no one called me to let me know that the fluid had arrived. He then proceeded to argue with me stating that I had been notified to which I said no, you had called to tell me about the shipping delay. So then he responded yea and then we got it and we called but got no answer. I told him I had no missed calls from them at all. If this was the case how come no one left a message. I never ignore calls on my phone and answer all calls. Even the ones from telemarketers because of my job. I never know if it's someone calling due to business related purposes or annoying telemarketers. Needless to say I will never use this supplier ever again because this guy went out of his way to argue with me. What happened to the customer is always right. I worked as a store manager at a huge auto parts retailer and have never acted this way or let any of the employees act that way with any customer. We were instilled that our customers are precious even when they're wrong. These people need to work on their customer service skills. They don't even greet you when you walk in.

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MRC's Creative Creation's

I liked the pricing, but defiantly not the way the guy spoke to me when I came in the 2nd time. He treated me like I was a fool I would guess because I am a female. I did not appreciate it at all. Will not be back to be talked to like a 2yr old by a maybe 25 yr old who's over a decade my jr again. Treat people better and you may keep your business. To many other parts stores to deal with an attitude when I am spending over 300.00$.

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Solamarn

Overstaffed and on top of things!! My review in a nutshell.. They have all kinds of German/Swedish/ import parts and products that you can almost only find online fully stocked in their store! I personally own a Volvo, and my parents are proud BMW owners that love their cars. Prior to finding this local store literally right around the corner from the house, we were ordering everything from bavarianauto online for the BMW's & IPD online for the Volvo. Its a pain in the butt having to wait even with free delivery after spending a certain amount. Bottom line these guys had comparable or cheaper prices than what I could get anywhere online. They also stocked head gasket kits and Volvo specific coolant and German/Euro turbo oil from Amsoil that I haven't been able to find ANYWHERE! My Pentofrost coolant was cheaper at this BapGeon than I could get online, and the victor reinz head gasket kit was the same price that I would get online from California. The only problem with online parts shopping besides having to wait, is losing that warm fuzzy feeling you get going to your local auto parts store knowing that you can physically see the part your getting and a return can be made quickly and right around the corner if it doesn't happen to match when you get home. I described them as overstaffed because there's always someone there to immediately help you with your vehicle specific needs, this doesn't mean that they're not busy though. They are always delivering parts to the dealership and other local auto parts stores like Advanced Auto Parts, Autozone, Napa, etc.. By going to this store I cut out the middle man a few times, and didn't have to wait for a "special order" from Advanced Auto that is also right around the corner.

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Ricky Woods

Very good place for parts