Basset Auto Wreckers 91746

c

carol

Bad customer service Called three times for a part and the price told me they may have it but to send a photo of the part you need did it but never got back to me to confirm if he had it

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J

Horrible customer service and will close with no notice. Take your business elsewhere. I came during business hours on a Saturday after I called about a part I needed. I showed up, and they were closed. There was another person there wondering if and why they were closed as he was picking up a part he bought on eBay. I called the next business day, and asked about what happened and they informed me they closed early because it was slow then said it was because of the holidays. Which the only holiday was on the previous Thursday. I mentioned it wasnt updated anywhere online they were closing early. I informed them that I spent $20 in gas to get there and home and half the day , and asked if they could give a slight discount for the inconvenience of not being told they were closing early. They said no and gave me excuses as to why as stated above, and were very rude, expressed no understanding or sympathy for customers taking so much time and money to come to pick up a part. After he reiterated that they was nothing they were willing to do he hung up the phone on me. Bad business

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Masi Ainayat

Called to check on a part, super lazy people they do not put any effort to assist with absolutely anything.