I would definitely buy from Bessler Auto Parts. There was a little confusion on an item I purchased. I called and Bessler got back to me write away (spoke to an actual human-being, imagine that) and they resolved the confusion. I live in South Florida and the items came in a timely manner. One of the smoothest purchases and customer service experiences I've had awhile! Thank you guys!

This place did a great job of working with us on price. They were very helpful and everything was smooth. Great family business! Great selection of parts

I am Fully confident of doing business with the wonderful staff and employees of Bessler auto parts! There commitment to making sure that I find the parts I am looking for is second to none , not to mention the professional attitude and kindness I received while purchasing my used transmission from them . Thanks to all, especially Billy Kopp ,my salesman at the Wilder location ! Five Stars for sure

I had a great experience with Billy he handles the E-commerce side of things for them and he was able to get my ordered processed and all my questions answered he stayed on top of things when ever I had a issue , the only reason I gave it a 4star and not a 5star is due to their affiliate yard , I ordered a engine from them and the yard it came from was affiliated with Bessler but not them and this yard was about a week and half behind but didn’t think it was important to notify customers of this , this caused me to take away a star because there is no procedure in place to make customers aware of such a issue when it happens , this is very important for accountability. I’m aware Bessler can not control this other yard which is why they still got 4 stars however they need to get it worked out so that this yard understands they need a notification process when it’s a extended wait

Bought some parts after I did a search on Car Parts app and Tony at the Kentucky store took care of me. He gave me some great prices. As my son was graduating Basic Training I was going to be out of town for a bit. As the parts had to be shipped to their Ohio yard they were kind enough to have no problem keeping parts stored for me until I returned home. The parts were great, grade A, not a ding or spot of rust like the stuff LKQ sends. Highly recommend any one of the dealers in this company.

Very easy to deal with. Billy is extremely patient and knowledgeable . Billy made purchasing my door and fender to the exact paint code simple. If you need parts I highly recommend you give them a call. They will go out of there way to find what you need if possible.

Billy Kopp went above and beyond in helping me search for the parts I needed! He provided quick email responses and lots of information. Thank you for your wonderful customer service!

Bessler Auto Parts is a great place to do business! They have excellent customer service and they really work hard to get you the parts you need. It was a pleasure doing business with them and I will be thinking of them first for all my future auto parts needs.

I need some doors for a 2013 silverado and Bessler had both in stock in the color I needed. Pricing was great and when I finally got ahold of the right person the staff was awesome

They had the part that I needed they responded ,were very professional, they actually went the extra mile to make sure the part that I was purchasing was going to fit my vehicle, I asked if they could send me pictures of specific things and they definitely accommodated, as soon as we were done they shipped it the same day they really understood what I needed