Big Top Auto 60411

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James Demery Sr.

Got a motor from this company through a third party marketing. Motor was locked from delivery. Big Top Auto don't want to give me my monies back. I sent two reports from two different mechanics; both mechanics said the motor is locked and the only way to determine is to break it down. Big Top Auto refuses to refund me nore are they cooperate with the marketers who sold the motor for them. Bad business.

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Jonathan Jimenez

I’ve bout many engines and body parts from Mike the new sales guy and let me tell you they did a wonderful job. They are quick with response and solutions! Highly recommend.

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Mike Hill

Great place to get parts from called from Wisconsin and they went out there way to help me 5 stars and will do business again

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Ernesto Espinoza

WARNINGGGGGGGGGGGGGGGGGGGGGG, DESCLAIMERRRRRRRRRRRRRRRRRRRRRR, I bought an engine 4 months ago and it didn't work. i ended up swapping it out with 3 other engines that they had and non of them work, they took all 4 of them back and it was such a waste of time that i lost and they are not going to pay me back for that time... obviously. I've been calling back for a refund for 2 months now and George that picks up the phone is a compulsive liar, he said his putting emails (i don't even know how many emails he has put in in the past 2 months that he has supposedly told me) in for Paul that is in-charge of the refunds, but he doesn't want to get on the phone and do his job right. the owner was no where to be found and on vacation for the passed 4 and continuing months. idk if its true but mike and Dave maybe are employees there and just give me the run around. i think everyone there has 2 to 3 other names. WARNING don't buy from here. To your response, this isnt Nubia this is the only guy that you talk to before Nubia took over and I was right there when you told Nubia that you wanted to bring her flowers and you was asking her for her snapchat but she didn't give it to you so u gave her your cell phone number and your snap chat name"grenudo5050 ", and we invited you over just to get on your good side and you said what you said (you know) , ALLL of our phone calls are recorded on a recorded line , I DONT lie to the people especially when they trust me with their cars! But tell me how ALLLL of your other reviews are EXACTLY THE SAME??? but its cool GEORGE I hope my check is down here by the time that you told me that you are coming between 10am than u put mike on the phone and said 12pm ( . if not... its cool will take other legal matters, and the receipt for the refund we got it don't worry and it also shows on camera when you driver gave me the receipt in the entrance of the garage. and EVERYTHING IS LEGAL DOCUMENTED PROOF AND TRUTH. FYI who don't like a nice cold one after a great successful week plus you was all in it to have one with us!

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miguel orduna

Bad experience I got motor from them and they give us the wrong motor ill take back and they refuse to give my money back

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Chris Lenard

This company does not know what they are doing and should get out of the business. They rely on a third-party to fulfill their orders in which they ship incorrectly and then do not want to take responsibility for that. I ordered a 60 and got a 53 and it was like pulling teeth to get them to pick the motor back up and claim responsibility, do not buy from this company.

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Mark Mount

DON'T BUY FROM HERE BOUGHT A MOTOR HAD IT SHIPPED SAYS ONLY 127K MOTOR JUST COVER IN OIL AND SO RUSTY WATER ON THE TOP OF THE HEAD NO OIL CAP BEEN JUST GETTING RAINED IN DIP STICK IS JUST A BLACK GOO OF NEVER HAD A OIL CHANGE AND YES 11 BROKE SENORS A 7 YEAR COULD OF DONE A BETTER JOB REFUSED TO GIVE REFUND HAD TO CALL DISCOVER DON'T BUY FROM HERE WILL POST PICTURES

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Lilmama Rosaless

Good customer service Mick was very nice n helpful recommended

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Brad Bond

I purchased a Transmission from them and they seemed like nice people. Brought it to my mechanic and he said it had broken electrical components on it and said we can’t use it. I brought the transmission back and was told by Jorge that he would have the boss return the money on Monday. I was told that he was returning the money just wait two days for the credit. Never came. I called and have got the run around about it since. I have recorded all of our calls so at least I can prove what was said to me. I asked for another one even and they didn’t have one. Easy just refund the money but nope. I was told now that I have an in store credit. Na no thanks. Disputes filed. Don’t trust them

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Matas Lauzadis

We ordered a U-Haul at this location with a pickup time of 9am. We arrived exactly at 9am and the doors were wide open with nobody inside. Had to talk to a neighboring business to call the owner and have them come down to the shop. They arrived hungover, said the truck was broken and refused to give us the keys. Had to reschedule with U-Haul which took over an hour. Terrible experience.

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VELLIEVELL3232

Horrible place bad owner I bought a used engine and transmission combo in July of 23 the transmission went bad after 3weeks of driving, came with a 90 day warranty ok cool, I let them know at the end of August of 23 I’m just gettin a refund on 12/26/2023 don’t do business with these guys

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Phillip Rodgers

Purchased a new after market front bumper and fender on a Friday and was told I would be able to pick it up on the following Monday. I called the following Wednesday and was told that they got the wrong part and they sent it back for the correct one and I could pick it up on Friday. Called the following Monday and was told the same story as the previous week. This went on for 6 weeks until I finally received my parts delivered to my house. About 2 months later I called someone to install the bumper and fender on my car and they told me upon looking at it that it was the incorrect part for my car. He said in fact, that the fender and bumper were for two completely different cars (neither of which were even close to my model). I ended up purchasing the correct parts from the gentleman that gave me this information for half of the price I paid to Big Top. Upon calling Big Top to return the parts and get my money back, I was told there was a 40% restocking fee to return. Obviously I told him this is ridiculous and Dave at Big Top told me that the warehouse are the ones charging the fee and there is nothing he can do. I asked him for the name of the warehouse and I called them and spoke with their manager and they told me they have never and will never charge restocking fees as long as the product is in original packaging. When I called Dave back he all of the sudden changed his mind about the warehouse and gave me another name of a warehouse that is was "actually" purchased from, and of course no one answered at that warehouse. For the next 2 weeks Dave and I negotiated the restocking fee and finally he agreed to 20% and he would come pick it up. I asked him to send me a simple email stating this information and I have been waiting now for 3 weeks for this email. These people are very expensive and dishonest and according to BBB I am not the first person to be taken advantage of by these people.

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Kyle Jackson

When I called and it was answered but silence didn’t speak nothing this is bad business place please don’t go there

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Clarence Chavers

Not trustworthy were promised to have a running replacement engine installed that has been paid for $3,500.00 dollars in 1 week back in November. It's now The middle of February we have no truck. They (Dave) gives you the runaround & excuses why it hasn't been repaired , it seems no one KNOWS WHAT THEY ARE DOING.

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Erik O

Bought a Motor from them. It ended up being seized. They ended up refunding me but it took a while because of the banks but I still received my refund. It I need something and I can't find it locally, I will still go back to them

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Ismael Rayo

Bad customer service

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cyrus johnson

This place is the worst..... I drop my car off to get fix they never fixed it ...... It was at Big top for a week ...... Don't go here really bad business..... I hope this place close down

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Matthew Coleman

I called BigTAuto last Wednesday to find a headlight for my 2011 X'Terra. They had the part and installed it for cheaper than a few other places quoted. Also, one of the mechanics included, for FREE, some ancillary components of the headlight that I was clueless about.

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David Castleberry

But stuff in this Auto Recycling a couple of times Reasonable price Good service

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Rafael Calzonzi

They have quite a selection of parts however not very organized. The staff is poor with not enough people to get the parts off. This is one of those places you go if you're desperate for the parts.

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Alice Longino

Never there only lies from wheel shop as to why he’s not there

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Kenyatta Hill

Always a great experience and low prices.... they always have what i need or looking for.... great staff

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Tinley Midas

Did Eveything They Said They would Do....Parts Delivered in A Timely Manor...Awesome Service

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Juan johnson

They are just a bad business. Owner is a scam artist

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the redneck

These guys are lazy told me part was ready and they never even got it off

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Samuel Nde

I got a refurbished battery from here at a great price.

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Kenora Veal

They tell they have the part over the phone but when you get there it at there they don't have it. 😡😡

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Willie LePage

In Out And they installed part for a reasonable price.

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Maurice N.

Terrible place to do business and Dave is a liar.

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young blacksta

I ended up coming to get parts that I needed and didn't have the tools I needed the guys behind the counter asked for my I' d and gave me the tools I needed to finish my project... big top is a good place to go....