Great customer service. Warren, Jerry and Janice are great people. Highly recommended. They'll take care of you with no BS.

I was looking to purchase a new bumper and because most online shops charged a large amount for shipping, I decided to look for a local store that would sell one.We called Bumper to Bumper and on the phone asked if the bumper would come primed and needed to be painted and the clerk on the phone said "no, it is paint to match". This was confusing because she specifically said "no". The conversation made us believe the bumper would have been painted. We followed up by asking really? That price seems low for a painted piece. The worker then just said something along the lines of "yep we offer great prices". Once we showed up, the bumper was in fact just a primed black piece. We couldn't even buy the paint at the location. For just a primed piece, the price ended up being no different than buying online + shipping.The service in-store was good and the people were friendly, but that miscommunication seemed very unprofessional and I don't believe we will be shopping through this establishment again.

P good place to go always help me out very knowledgeable

Efficient, most affordable parts place in Madison, and friendly, too. People here are stellar! And thorough. Willing to take a look at your vehicle and help problem-solve. If they don't have the part, it'll be there the next day. Much faster than order the (wrong) part online.

Scott and Jim are very helpful in the warehouse. They get a 10 in my book! Never had any issues with Bumper to Bumper in Madison. Parts are always delivered in a timely matter. Thanks to all the team up there!

Do not go there! They were not helpful, friendly or knowledgeable. The front of the store did not communicate with the warehouse well.. Even Though I called ahead about a part to make sure it was there. I had a long wait time, miscommunication, and I was actually chased down with my new kids in their stroller because some people thought I had not paid. A horrible experience and I hope this place goes out of business soon because no one should go through what I had to go through today.

I came here for the first time with a referral from someone I work with, I bought a set of four rotors and pads here only to find out three months later they sold me bad warped rotors after taking my vehicle in to see why my wheel has been shaking. I called and got told, "sometimes they come in warped already, it's just the luck of the draw". I wouldn't recommend buying car parts here...you get what you pay for.

It's the only store in Madison WI. A place where you can get anything and everything from the front of your vehicle too the rear! That's why it's called, ( Bumper to Bumper)!!!

I went there looking for decently priced parts. They then wanted me to over pay for what I needed won’t go back to that place again.

People there I usually kind and nice fast service I hope this Reservoir helps my radiator problems