Chuckran Auto Parts, Inc. MA 02324

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Thomas M D'Amato

I heard about Chuckran because my mechanic had indicated that my truck was no longer viable and ready for retirement. So I called and made an appointment for midweek next. A couple days later, however, I realized<br>that I was leaving this weekend and was going to be be out of town. So I called back to reschedule appointment. I talked to Chuck (is he the owner?) who was very nice. Chuck then transferred me over to Sherri. I'm not sure if she scheduled my initial appointment but, nonetheless, Sherry was awesome! I explained my situation and requested a pickup before week’s end, which was less than 48 hours notice! I begged her for a solid and she relented … then she got it done first thing this morning! I am so happy and I can’t say enough about Sherri! I really hope you have more employees like her because that personality just jumps through the phone and grabs you! This gal likes her job and takes pride in her performance! Because of her, my experience was so rewarding! Please tell her thank you!!!

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Dwayne Crosby

A clear commitment to excellence. This company has been leading the industry for generations. As a kid I remember dealing with the owners and pulling parts on your own. Now it is a different experience they have grown and everything is managed and inspected before pickup but it is still a family owned and operated business that leaves you feeling just like you did when you would pull your own parts and shake the owners hand after sharing some of life’s experiences on your way out the door. Quality and customer satisfaction is immediately evident when being walked out with an associate that brought me to ensure I was getting exactly what I needed. The person taking my order also took my VIN number and did all the legwork to ensure that my inexperience didn’t leave me frustrated with the wrong part. I also noticed that they are a multifaceted company that also pays for raw materials all the way to complete vehicles and get this, if need be they will schedule a pickup to get it from you if necessary. Awesome experience would definitely do business again. On my way out of the door I encountered one of the owners who thanked me for my business. Talk about dejavu reminded me of pulling my own parts as a kid.

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edson baptista

Chuckran is one of the best places for used carparts. I personally had a great experience with customer service and the employees that works there, and my issues were taking care of right away. So I appreciate chuckran auto parts for putting me back on the road in no time.