purchased a vehicle from here and it was listed at run / drive well that was a lie. Also the vehicle had frame damage and to make it look better they pulled the frame before posting. They pulled it so hard that it e-longated the holes in the lower control arm to where it has to be replaced. Also the pictures has the bumper just hanging on the front so you couldn't even see how messed up the frame was. When i go it delivered no keys where given to me either.

The staff was great at getting the paperwork to me in a timely fashion, although I live just a few miles from Copart Pittsburgh West. They were very friendly and accommodating in completing the sale.What is not 5 star is their shipping. Absolutely no communication from Copart or the shipper. My car was left at an abandoned car lot up the street from my garage. It sat there for two weeks unknown to me while I waited for some type of communication from Copart or the shipper. I had to pay a local company to truck it to my garage, and trying to get reimbursed for that was worse than pulling teeth while the buck was passed.Buy with confidence the office staff will get you what you need. Be very wary of using their shipping though.

Worst Copart in the country!! Alex is the worst manager I’ve ever seen. That guy needs fired! You guys are losing business because of this clown. Bought a car with rear end damage and only rear end damage. went and had car inspected by third party. Had more pictures sent to me. Bought the car had it shipped and when it got here it was missing the front bumper too. Someone there needed it for there personal car and stole it after the sale.

Read reviews and stay far away!!!!!!Worst buying experience of my life and most unprofessional staff. Look at the past months reviews, see a trend. Maybe it’s time for corporate to step in.Became a new member this week and purchased a Range Rover. Yesterday I drove to Harrisburg and paid with a Cashiers check. I asked if I need an appt as I would have a driver coming to pick up vehicle the next day. Tammy told me no just send them the lot slip.When my driver arrived today at 3:30 they refused to let him take the vehicle and said he needed an appointment as of today.I then called and spoke with Tammy and she said “they change the rules everyday here”I asked to speak with a Manager and was transferred to Alex and was immediately hung up on. When I returned the call I was to told “Go to hell and wait until you see your car.”This has cost me transport fees which’s I will have to pay again as well as time and I am not comfortable taking a non running car especially after being told “wait till you see your car”. Are you saying you are going to intentionally damage my vehicle?So much for your guarantees as listed on your website, you will be reimbursing me for my carrier being rejected to pick up vehicle.You will be able to access and retrieve any vehicle purchased by you during Copart’s regular business hours.In the event any of the conditions above are not met, Copart will refund the purchase price and all buyer’s fees, subject to the limitations below.

I bid on a car last week, i went to look the car march 25 Friday and everything was good like in the pictures, today monday march 28 I went to pick up the car, when the guy in the forklift come with the car I look the front bumper was broken and the front grill too!I went inside to office and explain, someone damage the car I just bought and it wasn’t like that on the pictures or when I take a look to the car the last Friday!They said they move the cars around and that happens, they didn’t offer any help or solutionnow I have to buy a new bumper and grill!I pay for the car, gate fees, buyer fees and they aren’t responsable for the damageit is unfair!

No one in front of me and I’ve been sitting here for almost 3hrs and the office personnel says it’ll be a little longer. 3 of the loaders are just out driving around not doing anything. This place really needs to get their act together.

Been waiting hours after being told my car was going to be brought out just to be told after waiting so long that it's not at the facility that it's somewhere else. Waste of time I do not recommend this place to anyone. Unprofessional, autum is the one that attended me. Do not waste your time at this copart it isn't worth it.

Alex and Charlie run an unmatchable Copart branch! Travis and the yard guys are the best in the game! All of the inside workers are extremely accommodating! This Copart yard always seems to have an unrivalled supply of top quality vehicles at outstanding prices!!

The motor boat was sent without the acoustic echo sounder which was initially present on the photo. The cost of the device is approximately 1000 USD, that is why I am extremely dissatisfied,

Some new manager totally changed the whole branch. used to be a good place to go and preview vehicles. New guy seems to be a big a hole. someone should talk to corp about the guy. Will not do business with again