Ding's Auto Sales and Salvage 06759

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Tim Dim

I ordered a seat for a vehicle I’m repairing. Due to New York State regulations, it’s illegal to purchase used airbags here, so I searched out of state and found what I needed at this junkyard in Connecticut. I contacted them on Thursday to confirm they had the exact seat I needed — including the correct color and airbag compatibility — and after confirming all the details, I paid for the seat in advance. I clearly informed the salesperson that I would be driving 250 miles from New York on Monday to pick it up. Unfortunately, when I arrived on Monday after a long trip, they brought out the wrong seat — completely different from what I ordered. No apology, no explanation, no attempt to make it right. I wasted an entire day and a round trip for absolutely nothing. Extremely disappointing experience. If you're considering doing business with them, be warned: double-check everything and don’t expect accountability if they mess it up.

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William

We've used Ding's for years, but Rich B over there is especially helpful. He asks all the right questions to make sure you're getting exactly what the vehicle needs. Just recently he's helped me out a good bit sourcing parts I can't find. If there's an issue with a part that was delivered, they're pretty quick about finding something to swap it out. On top of all that, Rich is really easy to talk to; plenty of other places you can tell the person on the other end of line really just doesn't want to be there. So, thank you Ding's, big shout out to Rich B, cheers!

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K

I drove 2 hrs from NYC and it was worth every mile. When you call Ask for TOMMY, he went beyond and above to help me get transmission and transfer case for my Mercedes. All the parts match description and serial numbers. Here no monkey business allowed, but only real people with real parts.. they store everything in warehouse so all the mechanical parts stay in good condition and lubricated and ready to be installed. Def I would do business with them again.