Fenix Parts Fort Worth (Formerly Late Model Auto Salvage) 76117

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Ryan Vaughan

Worst experience ever. We run a professional repair shop and have purchased many transmissions and engines from this company over the years. Unfortunately, their business practices have completely gone downhill. There is a standard industry core fee that is supposed to be refunded once the core is returned. In our case, this company owes us over $3,000 in core refunds and continues to give us the runaround. Every time we call, we get a different story—and no one will take responsibility or even tell us who’s in charge. It took months just to get the cores picked up, and when they finally did, the delivery driver told us the sales reps handle the core refunds because it affects their commissions. That’s not just unprofessional—it’s completely unacceptable. You’re selling a product with a clear promise, and then making it nearly impossible for customers to get what they’re owed. The cores were picked up, but we still haven’t received the refund. No transparency. No accountability. Just shady practices. We won’t be doing business with them again, and I’d strongly recommend others proceed with caution.

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Yari Reyes

I highly recommend this place for your vehicle or business parts Evelyn Luna sales person was very helpful, nice and efficient she got my order ready without any stress. Definitely Evelyn was the best!!

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Lupito Caldera

I recently had the pleasure of working with Evelyn at Fenix Parts Fort Worth, and I couldn't be more impressed with her service! From the moment I called, Evelyn was friendly, knowledgeable, and eager to help. She made the process of finding the parts I needed for my vehicle incredibly easy and stress-free. What stood out the most was her attention to detail and her genuine interest in ensuring I got exactly what I needed. Evelyn went above and beyond to make sure I was satisfied with my purchase, and her customer service was top-notch. If you're looking for parts and want to work with someone who truly cares about their customers, I highly recommend asking for Evelyn. She’s a true asset to Fenix Parts Fort Worth!