Frank Prasifka & Sons Inc Wrecker Svc 75141

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Germ C

My brother is an active duty veteran currently on deployment out of state. His trailer was stolen several months ago, and was found/ recovered by the police. Instead of calling him/working with him on arrangements, they had this sumbag of a company pick it up without letting him know. The owner refuses to even get on the phone despite my brother's urgent request, and instead can be heard in the background telling his secretary to advise nothing can be done. Absolutely egregious and despicable business practices. We'd happily pay for the tow expense, but they refuse to budge on the absorbent daily charges. When you think people can't get any worse, give these asshats a call.

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Eclipse Reviews:

Sketchy looking business and it also looks like on the blink of falling and breaking down. The road is gravel and dirt. The fee for the inspection was $40 bucks for a sedan. Also the sitting Area is outside and almost seems like a horse trailer, like I said very sketchy. But the service was fast if youre there at 7:30 A.M.

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Robert Keys

Worst possible wrecker service in South dallas/Hitchins/Lancaster area. Horrible service. Prices outside of State mandated charges. Tried to keep a cliants camper by making obstacles after obstacle that had to be surmounted. Place is a scam you'd be foolish to use them call SDR instead.

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Nasser Iqbal

Staff was strick following the rules did not let me take my battery to put in my car which was towed by police since it was not starting due to battery problems after I bought a new battery staff at the facility did not let me take battery inside so I can replace it 🤔

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Ricardo Aleman

Task force employees very nice and professional . Quick fast inspection. Lady at window very nice , and helpful . Thank you all.

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Joshua Sewell

Very professional, efficient, and quick service. Rates are very fair. I also appreciate that they employ Veterans. The gentleman that helped me out was a CG retired Veteran. Great guy!! Fantastic customer service!

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Ryan Valdez

My girlfriend and I were making a drive to Dallas at 3am in the morning, and got a flat tire after already using our spare tire. We were looking for a towing company to get us around. Long story short, I wouldn't recommend this company. We called them and they offered to take us to a nearby tire shop where we were for $150. We then asked if it was possible if we could be taken closer to Dallas. We simply asked if it was possible, and explained our situation. Quote on quote, the driver told us "Look, I'm not some tourist guide that's going to drive you around to Dallas. Good luck and have a good life" before hanging up on us.Even if he weren't rude, he didn't give us any suggestions, didn't nicely explain that he couldn't do more, etc. He simply hung up on us with that statement. It could have gone a lot better, and we were patient, just looking for some help. We ended up calling another towing company, 24 hour wrecker, who were much nicer, understanding and cheaper.Again, this experience left a sour taste in my mouth. I would not recommend using them unless you have no other options.

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Arnoldo Guerrero

This place is the worst. I know a business has to make it's money, but not willing to work with a customer on their rapidly accruing fee schedule it bad practice. My car was stolen and brought in to Prasifka's, I live 3hrs away, work a full time job and they close at 5pm. I called to set up the pick up of my vehicle, and while I on the phone, was told my fees were going up $50, plus the $20 for the day! My vehicle was being stored for just over 24hrs (about 27hrs) and I was being charged an arm and a leg. I hope no one else has to go through this, avoid this business as much as possible.Only positive thing, (reason for 2 stars and not 1) Sandy the lady at the desk was very nice, and professional. She tried her best to make this as easy as possible.

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Nathan Perot

Great staff. But beware.... they picked up a semi that was stolen from my company on Oct 1st & they didn't give notification of it til Oct 15th,which incurred a hefty towing & storage bill.

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Jeri Jones

These are some of the rudest people I have ever met. We had a tire blow on the highway and conviently pulled into their parking lot to change it. Once we realized we needed a different tool that we were lacking we went in to see if someone could loan it to us for less then 10 minutes and we’d be on our way. We were met with a rude tone telling us they don’t loan tools even though they could see why we had pulled up and then told us it would be $20.00 to use them. To make matters even worse he then proceeded to tell us we’d have to wait for him to finish lunch before he’d even come out to help. He hadn’t started to eat when we arrived. Not sure how their other service is but I can only imagine their customer service is as terrible as their people.