M

Madison Pangle

Had to get my car towed to Frank’s due to a leak coming from my rear brakes. I told them I only wanted to fix the leak and if I needed new brakes I have someone else to do them for me. They inspected all 4 of my brakes which I did not ask them to do and they told me for me to be able to drive it out I would need to replace everything for $700+. Prior to the leak of my brake fluid I had never heard my brakes make any noise and there is no way that the metal was scraping. If the metal were scraping I would’ve been hearing it. I told them to replace the brake cylinder that had broke and put brake fluid in my car to fix the issue. When I came to get my car it had 0 brake fluid in it despite them over charging me for 5 pints of brake fluid when my car only holds 1 pint. I told them my car did not have any brake fluid in it and a technician put brake fluid in my car without bleeding the brakes. This caused an air bubble in my brake line and THAT is the reason the brakes were not working. I had to get it towed somewhere else and once I bled the brakes and put more brake fluid in it was fine. Also I had my brakes checked and the metal wasn’t even scraping. They tried to scare me into spending $700+ on all new brakes I didn’t even need. Also when I came to get my car they were very rude and lied to me saying they heard my brakes scraping whenever there is no way they could’ve heard that anyways since I did not have any grab to the brakes. They have no clue what they are talking about, very rude and unprofessional.Service: Brakes

:

:.LOK'D OUT TV:.

Check me out on YouTube at Lokd Out Tv... they got my Cadillac where it needed to be Safe and Secure they also have quick response time

L

Led Zone

I WANT TO THANK FRANKS AUTO AND PERSONALY THANK MR GARDNER FOR TAKING THE TIME TO FIX MY SON'S BLUE CAMERO AND GETTING IT DONE AS QUICKLY AS POSSIBLE AND STAYING INTOUCH WITH US WE REALLY APPRICATE IT I WILL DEFINITLEY RECOMMEND THIS SHOP FOR ALL OUR CAR NEEDS THEY ARE RESPONSIBLE AND VERY POLITE AND ANSWER ALL MY QUESTIONS WHEN ASKED THEY ARE WONDERFUL GREAT CUSTOMER SERVICE I GIVE THEM 10 STARSService: Transmission

J

Jenny Zornes

My company was called to go pick up this customer's car. customers car happened to be at Frank's Auto and wrecker service. So I show up I literally wait for almost an hour for Frank to show up to release this guy's car. After I get it loaded I wait for the customer to go pay Frank for you know what storage fees and and picking it up and so on and so forth. Well the customers buddy that was with him walked out and all you hear is a customer screaming at Frank and when he come up to me he said yeah it's like world war 3 in there. I said what is going on in there the customer's buddy replied well Frank's automotive told us that he didn't have our car. He said we had to end up calling Whitfield county sheriff's office and have them call Franks and stand right there when the sheriff asked him hey do you have so-and-so car Frank's like yeah yeah we got that car after he had lied to the customer and said that he didn't have that car. Why Frank do this I don't know all I can guess is he's dirty

L

Levar Ramsay

They really look out for the customer. You rarely find that type of customer service with mechanics. Frank is an honest businessman who knows what he's doing. My truck broke down 2 hours from home and I'm glad the good Lord led me to him..... I would definitely recommend their services.

C

Caroline Frost

I needed someone quick and to make things easy- Frank certainly did that for me. This was my first time using a Wrecker service and I will definitely use Frank again if needed. He got there quickly, was very friendly, delivered my car as promised, the price was great, and he notified me that my car had been delivered. He made it easy! Would recommend!Service: Car towing

J

Joseph Hall

I want to sincerely thank Frank and his crew for fixing my 2004 Pontiac Montana. It was just after New Year 2021 and this was our only vehicle. We had a water hose and coils that had to be fixed. Frank was kind enough to send a wrecker to my residence (which was just up the way) and fixed every problem that was problem. My wife Penny claimed that the crew was very friendly and very knowledgeable. Got my car fixed within 3 business days. We were given a great price of $600 to get everything fixed! Wasn't even charged a towing fee! Frank and crew, please accept me most humble thank you for fixing my vehicle. I will definitely repeat my visit again in the near future! Sincerely, Mr. Joseph Hall

M

Mystery Rose

He was really nice over the phone answered any questions I had . Got there exactly at the time he said he would . Would definitely recommend! Service: Car towing

A

Anthony Cross

I've used Frank's for towing and auto repair for many years now. I know when I give them a vehicle to work on they will do a good job and that I will pay a reasonable price for the work when I get my vehicle back. If you want a trustworthy and fair mechanic you should definitely give Frank's a try.

R

Raquel Coffey

Had them tow my daughters truck. It had been sitting a while and the weeds were taller than the truck. The poor guy had to crawl through that to hook the truck up. He was very friendly and very affordable! I highly recommend them.