Grand Valley Auto Parts, Inc. MI 49428

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Joel Nielsen

I ordered a door from them mad sure to let them know i wanted it to be in good condition. I talked to Steve who told me they did not have one available. A whole after we ended the call Steve called me and said he actually did have one and would be a few days out. I paid over 500 for this door and when i got it the condition was horrible. I called and told them it would need hundreds of dollars in repairs. I let them know i would not be able to use this door and send pictures of the damages, steve let us know there would be a restocking fee. Turns out the fee is over 200 on a part he sent me in bad condition after i specifically asked for it to be good condition. I understand i have to pay a fee but over 200 is absurd! Every time i try and call Steve avoids my call and nobody will talk to me to even have a conversation about it! Horrible customer service!

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Joseph Gagliardo

I was a Bit nervous at first as they were very hard to get a hold of on the phone or though E Bay messages, But I must say the items were delivered on time and they were in the shape that Jordan and the eBay add said they were. I am very happy with my purchase and would definitely do business with them in the future. Items were well wrapped. 4 star is because of communication otherwise this would be a 5 star all day. I still need to check rims for straightness but I see no reason they won't be. Thanks again guys.

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Jason Ross

I purchased an LS3 w the TR6060 6-speed from Grand Valley early 2020 off an eBay listing that they had and was really impressed with them. This was my first engine to get through them and the experience was very positive. I had many questions about the drive train and they answered them all promptly to the best of their knowledge. They even included some extra parts off the donor car at no extra cost to me to help with my swap. When it got here, sooner than expected btw, it was packaged well. It took me almost until my warranty period ran out to start it for the 1st time since I was doing a swap into a different chassis but when I did, everything was in good working order. I wouldn't hesitate to purchase from them again. Communication and customer service is definitely A+ with Grand Valley!