GRAY & WHITE U-PULL IT 30318

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Miles McClain

I found the part I was after, yard was easy to navigate, and staff is friendly. My only issue is that at the cashier's desk, they should ask if you want parts warranty, before giving you the total and ringing you up. I was simply given the amount, it seemed about right, but when I checked the receipt, I only realized then, they added an optional warranty. Not the end of the world as it was only about $15. But it was too late, and they cannot refund after that. I suggest cashiers ask if you want warranty, without assuming. That will probably never change, as a business will do what they can to penny pinch. If you're still reading this, remember to explicitly state whether or not you want warranty.

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Trina Paige

Out of all their locations this one is by far my favorite. Not only do they have great car selections but the customer service has improved tremendously. The young lady at the front has such a radiant spirit about herself. I came in to the establishment and unfortunately this time they didn’t have my car but she took her time to not only assist me in locating which location had my car but helping me put the address in my gps (I’m not Tech Savoy). Her customer service experience is extremely hard to come by especially in that area. She’s never rude . Always talks to each customer with respect and very manner able. Which again that’s it’s extremely rare in that area. Another thing that I love about this establishment is the Team work those ladies share. You can truly tell they all have a great work relationship which makes it easier. I truly enjoy this establishment because they make it feel homey they even greet regulars by name.

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Amanda Dotson

I called set up an appointment for my car to be picked up. I was told 10am to 11am. The driver called me at 10:51am saying he is 30 minutes out. At noon I call him to see what's going on and he is rude with me and said he would call me when he is here and something about cops. So I hung up and waited. At 1pm I called the company to get an update and had to leave a voicemail with no call back. I finally called again at 2pm to get a final update and was asked if I called the driver I told them I did and what was said to me and then was told they would send out another driver. I tried giving the benefit of the doubt and wait. It's now almost 6pm with NO CALL, NO UPDATE, NOTHING! AND THEY ARE CLOSED NOW! DO NOT USE THESE PEOPLE VERY UNPROFESSIONAL! I WILL BE CALLING SOMEONE ELSE!

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Rubiel Hernandez

Excellent service and reasonable prices. The only thing they need is to install surveillance cameras since many people arrive and steal what is in the car.

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Casey Kebodeaux

I love coming to this yard. The ladies at the front are extremely friendly excellent customer service the lady who is at the front should b a manager her spirit is wonderful. Great staff

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Rashad The Tech

I dont like that The staff gets to pick over everything that comes onto the yard, and once it goes on the yard, there are no usable parts on alot of the gm or chevy trucks. Employees take parts off before they hit the yard, and sell them for personal profit. I tried to purchase some caddy tail lights that i saw on a vehicle that entered the yard, and staff took them off before the vehicle got on the yard. It’s bad business when u wont sell parts to customers only because you take and use them on your personal vehicles. Its not fair to customers

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ARTHUR JORDAN

Gray and white is the perfect spot for any of your car needs you would find them down and customer service are awesome shout out to Rico who assisted me we're finding my parts thanks very much 💯💯💯

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Tommy Brock

I've been to several pull your own part yards and this one was the messiest. Staff was nice and prices were reasonable. You almost need a truck to drive down the driveway It's so rough. The large gravel they used in the yard makes it hard to walk and push a wheelbarrow.

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Dolores Buron

The staff here are very nice GREAT customer service. I enjoy my time when I come. Everything is so easy to find. Thank you

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Amanda Thompkins

I love coming to this Junk yard. There’s two African American young ladies who are so pleasant I’m sorry I can’t remember their names. The young lady at the front is always so friendly and outgoing her customer service is impeccable I told her she should go into corporate America but She Said she loves her job and you can tell by the way she works. This particular day I came in and I wasn’t to pleased the young lady at the front was greeting customers and answering the phones the other African American Young lady was assisting another customer but this caucasian / Spanish looking chick looked me in my eyes and continued doing something on her phone. I waited ten minutes until the young lady at the front was finished and she finally assisted me. That white/Spanish girl is Horrible always has and Attitude like she hates her job and she is always on her phone. That’s extremely bad for business and if it wasn’t for the two African American girls u guys would have a line of people waiting cause if your waiting on the other girl you’ll be waiting forever.

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Jermaine Nelloms

My truck was stolen on 5/19/2022 @10:15@m. I called the police upon arriving at home and noticing the vehicle was gone. Called several tow companies and no one had the truck. People in the neighborhood informed me a white tow truck was seen towing the vehicle. A friend of mine also informed me that gray and white keep stolen vehicles on the property. I called and asked for a manager and asked him if they had purchased a truck or any vehicle he stated no. If he didn't purchase how did the truck end up on his lot. I went to gray and white around 4:45pm that afternoon they were closed. On 5/20/2022 my instinct said go and see if they have parts for a dodge ram. The young lady printed up every 1999 dodge ram and for sure mines was listed as the first vehicle. I went to aisle 38 and for sure it was my truck I even opened the door and handed the police the title out of it. The manager stated to me he don't know what the day of the week is when we asked him how did he get the 1999 dodge ram red. Before the truck was stolen the vehicle is registered with active registration and insurance. My truck was running with no issue the body color is not presentable but it was my work truck. I had 2 weed eaters, small compact lawn mower, all my work tools. What reason did they have to tow my vehicle without my permission? My vehicle didn't have a sticker or anything on it for it to be towed. The sad part is they didn't find it in a random area it was 10 steps from my front door. The truck has a active title. I'm pretty sure if they run a Vin check on all those vehicles majority are stolen on that property. I'm out here making a living for my family and people are riding around stealing vehicles for gray and white u pull it to keep his lot full. Please what can I do? My vehicle had sentimental value. How are they purchasing vehicles if the owner not selling it because they do have database with the DMV. They stole my vehicle and have sold parts off of it. They have strip my truck. The BBB is involved

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Robert Morris

It's hard to have to pull your own parts, the counter staff are incredible. They make you feel respected and valued.

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laos5soul

Shauwna has poor customer service, would not recommend this establishment. They don’t cater to their guest and prioritize others. And you are not allowed to speak up about the poor customer service because I am a poor customer.

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Julio kevin C.

While it's okay there's other yards that have way better prices for what you can get here not worth it if your on a budget you've been warned no refunds only credits and they expire in 2 months

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DJ UTI

Horrible place - harassed me about my service animal then once I had showed them all my paper work harrased me about me haven open toe sandels 🤣 I think this she be listed that if your white or better said latino your gonna be harrased last time I'm coming rather but online new it's probably the same price anyway.

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Ireonna Richardson

Shoutout to Atlanta And also To Ryan she an amazing employee so please ask to speak to her she is very polite very kind….from baby rich

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Arturo Gutierrez magana

I found a car seat for my mountaineer 2000 in good condition from an Explorer,the 5 screws that hold it are the same except the wire connector

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steve cobb

Road to get in is horrible don't take your car bring a truck. Customer service good , prices and selection is fair.

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Bobby

It's convenient and good service an prices are reasonable too so do stop by

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Russell Corley

EZ Pull Saved the Day! I was in middle of replacing a dash for my customer when tool slipped and cracked the guage cluster lens. After a quick search I found this business and was able to search vehicles on the lot with this part. I was greeted by multiple people at the front counter and they explained the part pulling process. Very fair prices and great part selection! I say you guys saved the day because without this I would have had to order a replacement part 3 times the cost and leave my customer with a damaged vehicle in the meantime. Thanks again and I will be sure to share your info with any others in need of junkyard. Thanks, Russell Corley Premier Dent Removal- Owner

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Local Flavor

They usually have a good mix of cars. However I wonder when will they realize that one cannot tumble over rocks to pull parts. This location and Go Pull in Norcross are the two that really need to clean up their yard. The rocks are so big that your leg hurts when you are done.

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Duncan Puett

Lot was easy to navigate, pricing was great, staff is friendly too.

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Rami Ali

This place is amazing. I called to get the pricing for a few parts the young lady I spoke with Ryan Was so professional and Kind. When I arrived I was greeted by Miss Ryan and she was even more professional in person. 100% the sweetest.

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Ghost

This is one of my go-to salvage yards. Good parts, inventory, and prices. You have to pull your own parts. $3 to enter. $5 to use a wheel barrel. Bring your own tools. Have fun.

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Mike McGill

Found out about this place maybe a week ago - holy cow - online at the web site, you can find the inventory, parts pricing, and even what's added daily to the inventory - in the last week I've shopped 3 times, what I've spent for actual OEM genuine parts is just a fraction of what I'd spend on Amazon for the Chinese cheap. This place is great and I'll be a frequent shopper. 5 stars all the way.

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michael rochester

Professional people. Extremely nice and helpful. Clean area, and a good size back yard. Perfect place to find the parts you need. Cheap to get in and your pass is good for all day until they close. You can also use your pass at there other locations

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Kevin Mccarty

Went to 20 stores before finally coming here and getting the part that I needed for my vehicle thank you guys Great staff and we're able to help me locate vehicles that had the potential parts on it very easy

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Gregory Harrigan Jr

I like when they do the $75 all you can carry and their prices are better than some of the other Pick-n-Pull places

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Casey Kebodeaux

So when I came to this establishment let’s just say I wasn’t a nice customer being honest if I was a cashier I probably would’ve cussed me out. Miss Ryan was polite and understanding. Very professional company and staff was the best

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Beverly Farmer

Professional people. Part I wanted was not there and gravel on yard was too big. Quite a balancing act and rough on the ankles. Driveway needs something to smooth it out. Great speed breaker though. Thanks for being off DLH Pkwy.