GRAY & WHITE U-PULL IT 30318

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Miles McClain

I found the part I was after, yard was easy to navigate, and staff is friendly. My only issue is that at the cashier's desk, they should ask if you want parts warranty, before giving you the total and ringing you up. I was simply given the amount, it seemed about right, but when I checked the receipt, I only realized then, they added an optional warranty. Not the end of the world as it was only about $15. But it was too late, and they cannot refund after that. I suggest cashiers ask if you want warranty, without assuming. That will probably never change, as a business will do what they can to penny pinch. If you're still reading this, remember to explicitly state whether or not you want warranty.

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Trina Paige

Out of all their locations this one is by far my favorite. Not only do they have great car selections but the customer service has improved tremendously. The young lady at the front has such a radiant spirit about herself. I came in to the establishment and unfortunately this time they didn’t have my car but she took her time to not only assist me in locating which location had my car but helping me put the address in my gps (I’m not Tech Savoy). Her customer service experience is extremely hard to come by especially in that area. She’s never rude . Always talks to each customer with respect and very manner able. Which again that’s it’s extremely rare in that area. Another thing that I love about this establishment is the Team work those ladies share. You can truly tell they all have a great work relationship which makes it easier. I truly enjoy this establishment because they make it feel homey they even greet regulars by name.

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Amanda Dotson

I called set up an appointment for my car to be picked up. I was told 10am to 11am. The driver called me at 10:51am saying he is 30 minutes out. At noon I call him to see what's going on and he is rude with me and said he would call me when he is here and something about cops. So I hung up and waited. At 1pm I called the company to get an update and had to leave a voicemail with no call back. I finally called again at 2pm to get a final update and was asked if I called the driver I told them I did and what was said to me and then was told they would send out another driver. I tried giving the benefit of the doubt and wait. It's now almost 6pm with NO CALL, NO UPDATE, NOTHING! AND THEY ARE CLOSED NOW! DO NOT USE THESE PEOPLE VERY UNPROFESSIONAL! I WILL BE CALLING SOMEONE ELSE!