Hanser's 59101

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mark azure

The two fellas sent to assist with getting my RV to Billings were outstanding, very personable, professional and safety conscious very much appreciate them. The one out of Billings was Owen, I don’t remember the fellas name who came from Lewistown. Brenda the dispatcher was just the same as the two fellas. Thank you Hanser’s Mark

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Jilly Jillson

From talking to dispatch to getting a ride to the hotel from the tow truck driver Dan, they made a crappy situation not so bad. Highly highly recommended! They were fast and treated my bike with care. Thank you folks!!!

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Kevin Christensen

Miles, was extremely courteous and professional on the phone. I know they were very behind and busy but he was still able to communicate effectively. They connected me with the correct part the first time and it was a good match for the car. Highly recommend!!!!!

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Dina Learned

Hansers is great!! They got us home with our broken motorhome - very friendly! Very proffesional

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Michelle Tade

Amazing service! Prompt, friendly, affordable. Jim B. took great care of of my vehicle and communicated with me on each step of the process.

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Salvador Sammon

I want to thank Owen and Hansers for towing me to a Freightliner dealer in Billings after my truck lost all power on Saturday June 15th , Owen was very professional and always worried about mine and his safety while along side the highway , he was very nice and knowledgeable about everything he did while hooking me up for towing , at the end he even dropped me off at the hotel after a very long day for both of us , thank to Owen and the Hansers team , I definitely would recommend them and I would give them more stars if I could …⭐️⭐️⭐️⭐️⭐️

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Caitlin Emerson

We had a phenomenal experience with Hanser's towing. Following a scary crash, the whole Hanser's team made us feel safe & taken care of. They went above & beyond to ensure we had options and next steps. Highly recommend!

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Bonny Rouse

Joe was wonderful to have come out and get the car from a snow bank. He is very understanding, patient, and skilled at his job! I would use Hanser again if ever needed. Thank you Joe for rescuing me.

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Connie Wicklund

The driver was very good and quick at loading up my car and very professional. Im a little bothered to learn that he was not provided with a couple of details concerning the cars condition which i had provided to dispatch twice today. I hope this doesnt reflect in any way negatively on the driver at all. He was very good and i hope my gratitude for him and the service he provides is passed along to him letting him know it is so greatly appreciated. Sincerely Anita Coleman

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Marissa Hauge

Dispatch on a Sunday at 8:30pm was caring, thoughtful, and very fast to get someone to us. It’s fantastic that technicians are strategically placed and living in communities all over MT and they are quick to respond when needed. Mechanic met us on the interstate and did everything he could to get us fixed up to get home. Unfortunately, it just wasn’t possible due to our situation. We were safely escorted with our large camper to the tire shop in the town near by. Our bad situation of losing an entire wheel on our 5th wheel camper on the instate was not a pleasant experience but dealing with Hansers made us feel safe and got us to where we needed to go to drop the camper and get fixed without paying for more than what was needed. We appreciate Hansers and the employees that help us late into the night. THANK YOU! We appreciate you!

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Trina Widdison

The guy was great but the price was outrageous. $225 to move my vehicle 50ft. Even the tow guy was baffled with the price.

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Alyshia Gossett

When I called them they were very nice and respectful. The guy that towed my car was very nice. I totally forgot to leave my key in the car so he called me. He waited for me to bring him the key and he was very nice and respectful.

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Timothy R

Very responsive. Very responsible. And professional. Had safety equipment set up had us tow back home in no time . Thank you Owen wood for the professional and comfortable experience . My family and I was his top priority in safty.

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Justin Azure

Hansers was great they came right away and I have a big 4000 lbs Yukon XL Denali loaded us up and brang us home with outstanding service from start to finish

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Airam Adam Grijalva

Left the keys in my broke down vehicle. Gave them a pin drop and a drop off destination and everything was done no stress. Invoice sent to my ex-wife Doesn't get better than that.

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Karla Lower

Great Big thank you to Harvey and the gal (dispatcher) who help us when our motorcycle had a flat on busy Interstate 90. Dispatcher took the time to find us a Honda Dealer for the bike to be towed too, you were great. Harvey is the best of the best, his friendliness, knowledge, safety, was a bonus. Thank you for the advice to stay at My Place, has we received a great discount on the room. You guys are the BEST.

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Susanne Wilfahrt

Jim B. was the driver that assisted me after I got into a collision with a deer on the interstate. He was professional and kind, and took a little extra time with me to make sure I got where I needed to go. I was extremely grateful for his kindness and professionalism while I dealt with my crisis. I highly recommend Hanser’s Towing and Roadside Assistance.

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tammysue Costantino

The team whom towed my semi truck and trailer were very professional and had great communication and personable skills. It made the experience much smoother. Thank you very much for rescuing me and my co-driver and getting us to a safe place to get repairs. Tammy Sue/ Schneider Driver

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Shane/Sabina Giovetti

Hansers is always great to work with. They were easy to deal with and quick to get to us. They made a bad situation better by not needing to worry about the transport of our vehicle to the repair shop when it unexpectedly broke down.

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Ryan Stevenson

Talon was terrific. He helped to put on our spare tire after showing up 15 mins earlier than expected, he then followed us until we were in safe distance of the tire shop. Amazing service

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Lance Silha

Jim B was professional and gracious. He was quick and affixing. Made a difficult situation much better. Dispatch was extremely helpful

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Cass Guenther

Long story short: I locked myself out of my vehicle, 8 o'clock at night, with a dying phone. Called four different locksmiths and was looking at a wait of two hours minimum. One person recommended calling Hanser's. I didn't think they do lockouts. They do. They had someone in town and could get out to me within half an hour. It was a little expensive but given the circumstances, im extremely grateful. Now I'm telling my friends they do lockouts. Thanks Hansers, Harvey was great.

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Nelson McKay

Hit a deer, messed up my car pretty bad. Me and my 2 dogs and girlfriend were stranded in a pretty sketchy location. Owen with Hanser’s towing was able to accommodate all of us and drive us an hour and a half to Billings. He was helpful, professional, and kind, and he was a pleasure to ride with. I’d recommend Hanser’s to anyone needing a tow, and someone should give Owen a raise.

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Nicole Wirsching

Jim is my favorite person I’ve met thus far!! He has such a kind heart and I will forever be grateful for him and all his help!! He was fast, efficient, respectful, and had great conversation! I will be using Hanser’s for the rest of my life because of Jim. Thank you so much for sending such a great man to help me out :)

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Kelly McLaughlin

My tow truck driver Jim B was a gem. Was professional, kind, and easy to be around for the hour long tow I had. Made my bad luck day with my truck a little less rough. Highly recommend.

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Cindy Smith

We needed a flatbed haul for our sports car on a Saturday, late afternoon, 30 miles from Billings. Everything was top notch, from the nice dispatch, to the expertise of the driver, Jim. He was on another call but managed to make it to our location in an hour. I was nervous about him loading our car, and even gave him a bit of grief.😒 He had the car loaded safely and we were on our way in no time. We appreciated Jim's expertise and kindness when we were both a bit stressed. He deserves a raise! Great service at a fair price. Thank you.

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Sally Mumford

They came, picked me up and hauled me away. That's what you would expect. Then I got a ride to the hotel and the hotel gave me a discount for mentioning their name. Extremely helpful.

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Bart Bailey

Dispatch Jess and Shelly were so amazing helping us Navigate a dysfunctional AAA. Jim. B towed our car from Billings to Miles City. Awesome job!! Great customer service and very professional. I will use them again as needed!!!

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Christopher Osborne

Awesome bring me out fuel in a timely matter and got me going back on the road thank you again

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Kenneth Davis

We broke down on I-90 outside of Billings and needed our pickup and loaded flatbed trailer towed into town. I’m a heavy tow operator from another area and have worked recoveries with Hanser’s operators before, so I knew I should give them a call. Mike and Riley were dispatched out to us and had us loaded up, off the highway, and to our destination quickly and safely. They were equipped to get the job done correctly and were friendly and helpful from the start. Plus, their price was fair. From the time I made my initial call to the time I paid the bill, the process was seamless and exactly how I hoped it would be being on the “other side” of this type of transaction. I couldn’t ask for more. Thanks go out to Mike, Riley, and the rest of the Hanser’s crew!