IMPERIAL PARTS LLC 46205

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Carrie Roberts

BUYER BEWARE! They sold us a computer for $342-97 which is faulty. We paid $200 for diagnostic so we are out over five hundred dollars. We did not ask for a refund or reimbursement’ just to be sent a replacement that actually works and they refused citing their policy no guarantees on electronic parts. So even though they sold a defective product their position is too bad so sad for you thanks for $350. Obviously when purchasing from a junkyard some parts may be defective which is why we understand the diagnostic cost is all on us. But don’t make our mistake. Purchase from a reputable business which will take responsibility to provide what you purchased and not just keep your money.

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joseph purcell

Bought a 06 pilot engine they said was inspected. Installed it and water pump is pouring out fluid badly. Called and all they would do was exchange for another. All i was asking for was some sort of adjustment on engine as paying to pull and install another motor makes no sense for me or them. Their return/help policy is illogical.

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New Beetle

This yard back in the 70's and late 80's was a great place to buy cars and parts. Now it was sold off to people that don't know what parts they have they will tell you on the phone they have it and you go and they tell you close where the parts car is you walk out the back door after you slip and slide thru the garage area on spilled oil to the outside where you step in engine sludge and mud just to find that part you think you need. After a exhausting walk thru the rows of stacked cars and trucks you find the car or the truck you were looking for and then you find that it does not have the part. The bad part is this place uses computers to look if they have the cars and they don't ever add to the list for that car if something has been sold. Their prices are also very high for used parts they quoted me $400 for a door for my 2000 Beetle with no mirror and no door panel I left and picked one at Pull A Part that was 10 minutes away for $46.50 for the complete door.the same color as mine in fantastic shape. I gave this yard 5 different chances and they blew it every time horribly, I will never return.