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Christian Rampersad

Ordered a fender and was told it had a dent on the fender was refunded a $100 before the item shipped after receiving the items there are several damages to the parts and Jones auto inc says they told me about it when all they told me about was the dent!

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rome

WARNING!!! WARNING!!! Do not buy an engine of the Mercedes s65 amg from them!!!! It was flooded for over 5 years!!! Called them about this engine, Mike told me the engine is fine no water in it, that was a lie!!! Drove there 6 hours each way Thanks Mike!!!

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J. B.

They seem to have or can get a wide variety of parts but everytime I've been there they are in no hurry to help you and tell you to go tract down what you want in one of the many places there. I believe if it wasn't for their online sales they wouldn't be in business. It could be a great place but the actions of the owner reflects the actions of employees and the prices for parts they don't actually know the condition of. Thanks

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joe

Worst customer service ever, they were extremely rude over the phone and hung up on me twice while i was still speaking! All i wanted to know was the status on a part i ordered and they told me”if we haven’t shipped it out yet is obviously cuz we’re busy”, i understand how busy it can get but that’s no way to speak to a customer, would give them 0 stars if i could.

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james moser

worst salvage yard experience i ever had,called to check on part said they had it gave me a priceso i went to pick it up only to be told they couldnt find it!they didnt try to make it right or even say they were sorry,i drove 1 hour round trip! for nothing.

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ramblinredace

You won’t find a better place anywhere.

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TheNugless

Made deposit. Up on arrival motor looked as if it had been thru a war. No wiring harness or basic accessories. Did not purchase due to fears of how it was removed with clearly little regard. Beware of purchase from this company might not be what you expected

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Wesley Barnard

Called to see if they had a wheel in stock, was told yes. Few hours later after leaving work early to get there before they closed, asked again at the counter, was told to find "brice" in "one of those buildings"Spent 10 minutes looking for him, returned to the counter, asked that they call him for me. Was told that they didn't have his number, they called someone else. (How do you not have a co-workers number) Sent back to a building. Finally found Brice, he asked someone else for help, they told him where the wheel MIGHT be. Followed him through buildings to where there was a pile of 600+ steel rims. None marked or organized in rows of lug number or make or any simbilance of organized. "It's probably here, do you know what yours lools like" he asked me. This was the first time he actually addressed me.Asked for a tape measure, walked back to one of the buildings for it, then spent 15 minutes going through the pile, and gave up. Brice watched. They might have the inventory but you're not going to have any help finding it. No one here understands what customer service is.

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Robert Lee

Took to go get part do not see nothing wrong with this place very cool place to get parts

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Kim Beckett

If you need a part for your vehicle, you can usually find it here. These guys are great. I am disabled and have a hard time walking, they actually brought the part out to me, I paid them and they brought back my change and would not take a tip from me.