JPH DBA Patino Auto Parts 75181

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David Gantt

The woman on the phone was extremely helpful and even went to the yard to check that the part I needed was still on the vehicle. Took me about 30 minutes to get there and she checked me in and described where the vehicle was in the lot. I grabbed my tools and was able to get the part...plus a grabbed a couple of other interior parts that I needed. Got checked out for less than $50 and was on my way. It was a easy process and everyone was super helpful and friendly. Be careful of the junkyard dog though (see photo). Ha!

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Kriss Villalobos

If you’re gonna do business with them they do not know what engines they are selling check your configuration. I was reassured multiple times that it was the correct engine with active fuel management, they sold me the wrong engine then did not have a core to give me cause my original core was gone. All within a span of month. make sure you get your core back. This place will definitely try to give you the run around.

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Chris Kelly

Great place with a good staff that is willing to help. Everything is laid out well and they are fair with pricing. Worth all 5 stars bought a hard to find CCRM module for a Ford Mustang

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Andrew Gordon

Decent yard for some good parts. They are negotiable. Hard to access some parts because the cars sit on the ground. And also the grass grows pretty tall. Can also be muddy at times. I would go here for body parts and interior parts. No suspension or underbody stuff. You won't be able to lift the vehicle up.

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C. S. Lee

We bought a used engine on 06/15/2023 said to have 60 day warranty (if you bring to core back in 7 days) we were behind in the shop. we finally finished the job on 06/29/23 to find out the compression on one cylinder was at 30 and the rest are at 120. called to talked to the and ask if there is anything they can do and I was told NO because we did not return the CORE in 7 days. I said sorry we got behind short staffed and did not have time to call them or return the CORE. Bad way to do business, we are out $2000.00 thanks alot.

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C K

They are very slow and unorganized. Don't expect to be in and out quickly. Don't have inventory well organized, they had to search for an hour to find a motor. They do offer 60 warranty on used motor which is higher than most places **UPDATE** When I returned my core today, the very nice young lady apologized for the experience I had the other day. I appreciate her acknowledgment of my previous issue and hope they continent to better their business.

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Alex Cervantes

Drove over 40 minutes for a door that was no longer there. I called twice before going to ensure they still had it instock and both times was told yes the second time they even told me someone went out to check and it was there, got there and told them that and they couldn’t have cared less.

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Bob I

Good service, reasonable pricing. They stand by their parts. Purchased transmission for 2007 Freestyle. With core return, received 60 day warranty. Transmission wound up having problems. Although they did not have another of the same transmission, they acquired another vehicle, and had another transmission within days. They went above and beyond to do the right thing. Likewise satisfied with prior purchases of body parts, interior parts, etc. Although I have to travel 85 miles to this yard, I can make the trip in confidence that they will have the parts I need and stand behind unforeseen problems occasionally encountered buying used parts.

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juan flores

WARNING!!!!!! Do not buy anything from these crooks. They will sell engines that they say have low miles but it’s not true. I bought an engine with supposed to have 90,000 miles. But it wasn’t true it had more like 300,000 according to the compression and 6 exhaust bolts where broken in the head and they had silicone holding them in place. I did a lot of work on this engine to get it where it ran ok. But after getting random misfire codes I did a compression test and all cylinders had bad compression. So due to all this extra work I didn’t get my core back in time. They refused to give me another engine.

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Mohammad Mousa

The two front disc receptionists at patio auto parts are a waste of breath and a waste of money.

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lakewood automotive

BAD SERVICE - BAD CUSTOMER SERVICE - I LOST MY TIME FOR NOTHING . VERY BAD AUTO PART . ZAER STAR

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Dalia Ovalle

Love this place! The sales representatives are very sweet they give you a reasonable price and compare prices with other yards around. I’ve always bought my parts here and I won’t stop coming ! Every time I come in I walk out satisfied!!

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Michael Martin

But I contacted this place about use headlight assembly for a Ford Ranger wish they had several in stock we were extremely rude and told me a outrageous price. I could buy a brand new one for less than what they were asking for a used one, when I pointed this out I got very smart alecky and basically told me go screw myself and by the new one they didn't want my business. I try to keep my business dealings with local businesses but when you have a local business that has the attitude of this one it's really hard to do. I wanted to keep it local but ended up buying two new headlamps from Amazon for my Ranger 4 less than one would cost here !

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Bonnie Birlew

Would give negative numbers today if i could. I own a small auto repair shop 35 miles from Patino/JPH, and have been traveling from Quinlan to Bach Springs for 5 years now and always had descent luck. Today they denied warranty on a $1600 motor all because their driver didn't take the core back when he dropped off the new motor 2 weeks ago. this motor is knocking and rattling and im out about two hrs drive time, 45 min wait time, 2 days on a job and now $1600, motor they delivered looked like it had been out in the weather for a while, BUT " they guarantee it", will not go back and will not recommend.

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Texas Car Shop

Worst junkyard. You go there and they give a price higher than what’s listed for online. I went to pick up a part they said $80 but they told me to come back because their part puller was busy. I call them to check on the part and now they want $125 for it with an arrogant take it or leave it attitude. DO NOT GO THERE. they can’t even honor their online prices. Liars.

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Lyzz Flores

Wonderful customer service Dalia explained what they sell made it so easy for me highly recommended if anyone in need of transmissions etc.

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yuuu-up

Put a deposit down on a part they said they had in stock, then drove 2hrs round trip to find they didn't have the part I'd paid for. No apology from the employee or the manager. Have them put hands on the part or send you pics before making the drive.

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E

Hours of operation are very confusing. Didn't answer the phone. Apparently they close early sometimes. Not very friendly.

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Isaac Martinez

I contacted Patino Auto Parts via Facebook Messenger on 2/6/2019 and I asked about the price on this BMW 740i’s wheels. They said “If they are aluminum 45 each if you remove and plus tax.” and “steel 35 each if you remove and plus tax.” Sounds like an awesome deal, right? I headed to Patino Auto Parts the next day. I walked into Patino Auto Parts prepared to remove the wheels myself and pay $180 plus tax for the wheels. The young lady behind the desk was helpful, kind and told me the exact location of the car. However, the gentleman behind the desk said those BMW wheels will be $400. I acknowledge that this business most likely prices their inventory based on the eBay market value. However, I was told differently online on Facebook Messenger by a Patino Auto Parts representative. I told them I was told differently online. Unfortunately, I ended up not doing business with Patino Auto Parts. I was miscommunicated with and I left the scrapyard feeling frustrated. I have added photos below as proof of the conversation.

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Roland Phongsavath

Real good prices and they'll work with you. Let you check out the part. Bought a transmission there. Good deal. It's used parts, you know what you're getting into.

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gabriel lopez

Prices are decent, the advertised inventory may not be the same even if you call ahead. They did mention having a form you can submit ahead of time to have your parts pulled and ready for you.

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Tracy Bratcher

They advise WARRANTY WARRANTY WARRANTY but the engines are untested that is why they are so cheep you will have to pay labor twice ,go to a reputable yard and get a good one the first time!!!!

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Armando Huerta

This place is no good never going there again . Had them pull a part for me an when i installed it it didnt work. No warranty on elecrical parts. They dont even test them to make sure their working. Dont recommend them at all.

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Alexandra Forney

As a shop this was probably one of the least stressful transactions and finding a part and getting it here same day. One problem happened and they fixed it right away. We will be going here more often.

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G V

Really good prices they can take the part off for you matter of fact I messaged them on facebook they responded fast and had the part off and ready for me to pick up when I got there. I wish I knew this place existed sooner. Thank you guys and thanks junior for ur help 😊💯

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Jamil Carbo

Good customer service and inventory tracking.very well organized, they tell you where the car is located by a numbering system, not just pointing to a general direction. Will be shopping here from now on.

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Victor Ramirez

Great Place To Buy Used Parts. I Came Down and bought some parts, good customer service, prices are fair for what your getting.

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Oluwatosin Ojo

Their customer service is top notch. I visited with my mom and brother. They really did alot for us. I surely recommend J.P.H Auto Parts to everyone.

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Rad Andrea Childs

Fair prices and great staff. Will drive the extra 30miles to go here for all my used parts needs!!!!

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David Charazi

They made me come back twice. The first time they said they don't have anyone to help, the second time they said they won't be able to take off the part I need because they don't have the key.