We have ordered 2 belts for our car, first time they came within time frame they told us, one of them worked fine another didn't work at all.We took it for exchange, it was 1 week longer than told time frame and it didn't work again. Now I'm thinking if I should take it back for exchange again and wait for another few weeks or to find it somewhere else?

My dream they are answere phone or call back when leave a voice mail. Or i have to drive down for 35 miles it way easy

I asked for 2017 Hyundai elantra rear bumper before a week they are told me 235 dollar's, today I talk to her she is told me 800 used ,I fell she's just want to hung up phone , bed tough front desk , and managment they don't care about this Situation because we no have customer service in colorado only this lady I not recommend this place

They will NOT answer the phone, this is ridiculous after 3 days of calling, and no response or call back, LOOK ELSEWHERE. You’ll save time and money and a lot of bs. Sad.

Bad costumer service. They make you pay for a part not knowing if they even have it. They made me pay upfront for a part just for them to check if they had it. Once they realized it was not available they made me drive all the way back there just to tell me that it was not available and that they would send me a check in the mail. I paid cash!!! This place ships most of there parts from other salvage yards around the country. So if you need something fast go to the locally owned places. You ml ight check for a new part with the auto parts store. You might be surprised that the price isn't much different and it is totally worth avoiding the BS!

The absolute worst place to work you will not grow in in this company and it take 2 to 3 years to get a raise and a 50 cent raise if your lucky. They dont care about your personal issues outside of work like family emergencies it's only if it benefits the company not the worker. Also they is no thought about the quality of parts that go to the customer. Little or close to none of concerns about quality of parts. Avoid lkq like the plague.

What a cluster you-know-what. This place is huge and terribly unorganized. Was told I could come pick up my own parts. Set at their will call for over an hour. If you have nothing to do but waste time. This place is for you!

The first place I would go to get all the BEST PARTS for my car....The staff a the best..Ready to help you.....

SENT DRIVER TO PICKUP ACCESSORY AT WILL CALL. FOUND NOTHING FOR US. HAD US CALL & GET ORDER #. THEN SENT TO 2 OTHER BUILDINGS. LAST BUILDING, NO ONE PRESENT. PHONED IN AGAIN. TOLD NO PICKUP AFTER 12:00 PM, EVEN THOUGH DRIVER WAS THERE AT 11:45 AM & THEN GOT NO HELP & AT 1:00 PM , SO WE DID NOT GET PART NEEDED. WILL HAVE TO MAKE 2ND TRIP ON 2ND DAY TO GET PART IN WILL CALL, THAT IF SOMEONE WOULD HAVE TAKEN A LITTLE TIME COULD HAVE HELPED GET DRIVER TO CORRECT BUILDING, ETC. THIS IS THE 2ND TIME IN A ROW THAT WE HAVE HAD THIS SAME EXACT ISSUE.

Ordered part over phone, drove 1.5 hours roundtrip to purchase just to find out they were mistaken when telling me they had it in stock. Offered to order and have it there in couple days for pick up.