Livingston Auto Parts ( NOT LKQ ) 29405

J

Justus C

REFUND IS NOT IN THEIR AGENDA : If it was possible would have given them a zero star rating!!!!I ordered a USED power rack and pinion for my 06 SIENNA from Livingston July 19th , 2016 with a 30-days so-called-warranty ,must admit am not a mechanic , next day i took to a mechanic shop after inspecting the part the mechanic said both arms are not in good working condition and will not last for a long time before i need to replace it again ( Which means paying for Double labor chargers plus time wasted).I took the Rack & Pinion back to Livingston for a refund ,instead they call a next door mechanic on phone narrating to him ( they have a customer who bought a part from us bla bla bla... ) i went to their next door mechanic who said the part is good but doesn't have the time now to install it ( HOPE YOU UNDERSTAND WHERE THIS IS HEADING TO ).Left Livingstone went to another Mechanic shop, the chief Mechanic said same thing about that , the RACK is not good , reason he didn't install because his labor charge was expensive.I went to another Mechanic who accepted to install the RACK a day later but was about travelling out of state that same day. I left the van together with the RACK inside . Next day upon expecting the rack he told me the RACK is not good.I came back from my trip August 17th , next day I went to Livingstone they said since the mechanic opened the boot to check the seal and discovered a broken seal there is nothing they can do. The sales guy took the receipt from me thinking it was out of WARRANTY but shame on him, he called one of his managers on phone to talk bla bla bla . I tell you what the sales guy , the store manager and the other manager are thieves.These guys knew the rack was BAD!!!!!, they refused refunding my money.I wish it was possible to upload receipts...BE CAREFUL FOLKS WHEN BUYING STUFF FROM LIVINGSTON

W

World traveler World traveler

I bought a bmw745li shock from them the part was missing the sensor plug.i went back to get a refund the short guy told me to get the he'll out or he will have his security put me out by force he basically stole my $600 I would not recommend them...rock auto or lkq

M

Mark Bonnette

I called them for a part for my chevy .the put me on hold and then hung up while I was on hold, and then wouldn't answer the phone. When I did get them back on the phone they told me they already told me they didn't have it. Liars

M

Mike S

Don't waste your time or effort. Seems to be dead number

w

wandaly Lopez

This place sucks!!! I called twice in different time and they left me in hold for more than 6 minutes. Don't buy here. Bad customer service. If I could I wouldn't give them any stars at all.

J

John Goff

Order a window was told they had it ready got to the store and I was told that the window had been broken so they would have to pull a new window and they would call me the next day and 2 days later no call no window