Tried to buy a hood release latch for 2005 Chevrolet Equinox. Girl behind the counter didn't have a clue. She had to call someone. They wanted $30.00. Told her I could order a new part for $23.00. Went up the street to pick a part and paid $10.00.

These were the most awful employees I have possibly ever met. I made 8 trips to Mike's before giving up and just letting them have my title in order to jus get my purse back out of it. The last trip there was a kind of older lady there who was helpful, but that was the only person on that place that was even the least but respectful. They absolutely did everything in their power to ensure that I was not able to get my vehicle back from them.

Rude people very aggressive attitude problems they are really rude and unprofessional.

Like a few other reviews, called and was just immediately treated like I was trying to get one over on them. Excellent approach to customer service…

Had the parts I needed which was great. But I felt they charged way too much. The owner, I felt was harsh to her employees and

i was quoted two hundred fifty dollars for a car i was junking. the next day i was told two hundred was what they paid i run with the vintage car guys in town and made sure to pass this along

Taking scrap to them, super easy and really had help. When I need alot of parts and want to spend money there then I get attitude that they don't time time for my parts. Last time I went I was looking to spend 500.00 in parts and when he told me they were to busy to even sell me anything I told them will take my part business elsewhere. And I did I recommend Paul's. Paul's is super friendly and helpful.

Staff is very helpful when answering questions. Very careful when towing your vehicle. Pleasant.

These guys are bunch of crooks! They take advantage of people, especially when they think the customer has no choice but you go through them. I will NEVER go there again and I will recommend no one else does either. I was charged for 3 days storage when my car was there for less than 48 hours then on top of that they charged me a $40 paperwork fee. When asked to explain they fee they told me it was for them writing me a bill and keeping track of the key for it!

My friend had his car towed by this company while I watched. The older male employee that towed the car threatened to attack my friend because my friend's car wasn't fully cleaned out yet.