A

Arus Kinney

Absolutely horrible place to do business with. It took a dozen calls over multiple days to get an engine pulled and arranged for pickup. Once there they still had to remove parts off of it and I was there for over an hour to get the engine loaded and paid for. Then they did not drain the oil from the engine and it spilled all over the bed of my truck, draining onto my exhaust and almost catching my truck on fire.Two employees were also being yelled at for smoking weed while I waited.Several other customers had also waited over an hour for their parts which they were told were already pulled and ready for pickup.Do yourself a favor and go ANYWHERE ELSE!!!!

B

Bev P

Great! Got what I needed. It was a wait, but everyone was helpful and nice. It also saved me a ton of money as opposed to purchasing the part from the dealership.

M

Mr Mako

They had what we were looking for. The initial price was high but they negotiated with me and lowered the price. Only gave them a 4 Star and not a 5 because their sales office has a eye watering smell and initial price.

C

Cynthia Wright

Helpful men and very knowledgeable about car parts.. local business in the area was very good. Price's reasonable. Thanks 😊

M

Marquise Mayfield

Excellent service! I called to see if they had a cylinder head and Sam wasn't sure if they still had one in stock for my car but he checked and made it seem as if it was his pleasure to do so. And then when they took me to look at it, they made sure I was satisfied with it before I payed. They just don't know about cars and trucks, they really know customer service! Oh and the little kid saw that I had gotten my hands dirty and he went and grabbed me a paper towel. I can't make this up but this is thee very definition of Southern Hospitality!

M

Mint Auto

I called in and asked for a fuel pump with sending unit for a 2007 c230 and was told they have it and I asked to double check if it came with the sending unit and was told of course it does and came in waited an hour for the part the next day and was told the part was outside and they put it in a plastic bag for me paid the 107$ took it straight to the mechanic and come to find out after my mechanic tries to replace the fuel pump they didn’t put the sender with it.. very disappointed and will have to call on Monday...

b

buddy clyde

No hassle no long wait ...Nd they make sure its right part and not just sell u anything

D

David Alvord

We purchased parts numerous times for our 97 Lincoln Town Car EX and Mitchell's was fast, pleasant, very fair priced. Never a bit of trouble. I have back many times since for myself and other vehicles. A top notch outfit and group of guys that really enjoy what they do and are more than willing to help out the patron. Many shops also recommend this facility too.

o

offspringin

Not sure why all the bad reviews. I didn't go to a junkyard and expect to be greeted like I would walking into a Chickfila. They were quick to serve me and friendly enough. Price was a little more than I was looking to spend but they had what I needed and it wasn't worth my time to drive an hour so to get a cheaper one. Was looking for a spare tire & rim for a truck I picked up. First rim they brought out had the right bolt pattern but center wheel hole was too small to fit my hub. They pulled another and it had the right sized wheel hole that matched my hub. No fault of theirs in my mind, they made it right, I left with what I came to get.

A

Aurelio Valdez

They advertise individual parts online and when you call you purchase them they tell you the owner doesn’t want to separate them and you have to buy the entire assembly. They go from asking $50 to $500 dollars. This is bait and switch and a very poor way to run your business. This is False Advertising.