NAPA Auto Parts - Chagrin Valley Auto Parts - Painesville 44077

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Charlotte Manley

Great experience. Helpful staff, sale prices....

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Frederick [PADRE] Davison

Jack (Counter Man Extraordinare) was not just knowledgeable of the store and product line, but clearly how to help the novice with a little common sense how to use best your products and to improve his own family's situation with some degree of confidence. Pretty day gone impressive in my book!!!Hey NAPA MGMT, JACK deserves a NAPA SERVICE AWARD!That's not a one-off either; he treated the even OLDER senior citizen the very same way who responded to him as did I: like I'd met someone who really cares.NAPA IS AAAAAA+no I don't work there. I'm a Padre in Ashtabula who shops local.

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Dave Sparks

Highly recommended , always great service, hats off to Jeff that runs the store , love his do whatever it takes to make it happen attitude , a step above these other chain stores !!! Great customer service, keep doing what your doing, thank you !

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Joseph Murino

The staff is always very helpful with any information needed, to make the right purchase for your automotive needs.

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Gregory Murray

Terrible service ! Never called me back and had to go there to find out my orders werent even ordered.

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Jake Taylor

Fernando is an exceptional employee!! Napa's best in my opinion. He has high customer service skills and is very friendly. He makes your visit easy and convenient. Ask for him if you go in.

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David Ross

Very helpful, friendly, quick service, the right quality parts.

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james peroni

Fernando is a terrific employee , his knowledge of seatcovers is second to none. mike , besides being the best dressed employee , is a great fill in for jeff, whenever he gets a day off ( once every other year). carol is the most knowledgeable girl I've ever dealt with-- ok even if she wasn't a girl. jim, quiet, I think the phone is fastened to his right ear, smart, needs more hair, worth keeping. jeff-- under paid, great boss, should give away free coffee & doughnuts, should sing the napa know how song to customers as they come in. keep up good job-----

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Pat Mitskey

Been dealing with these people many years. Jeff and company, bend over backwards, Jeff will not hire second rate people.. In other words... Outstanding!!!

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Shaul Dag

Friendly, courteous and helpful. It would be nice if they were better stocked, though.