My car battery died shortly before I had to make a 4 hour drive for an important fixed medical appointment that Friday. Jumping it failed to work so I had to get my battery replaced. All the repair centers said they could not do it in under two weeks but one last call here and they offered to help me replace AND install my battery. I managed to find a towing company who brought my car to their parking lot. It was about fifteen minutes till they closed and I let them know I didn’t expect anything to be done till the next day but wanted to let them know that my car was there. One employee offered to stay a little late as needed, and replaced my battery while I payed up front (managed to do so before they closed too). They refused to accept my tip despite the huge crisis they saved me from. I’m incredibly grateful for the above and beyond service.

Went there two times both times the lady with the black hair was so rude and condescending to me and my man. We walked out twice. Just go to Oreileys and ask for Steve he knows his stuff. Don't waste your time here.

Really appreciate the service at this clean, nice, well-organized business. Thanks!

I came in on my way back home to Denver and was greeted by a very nice young women who helped me find the right wiper fluid that kept my windshield and back window nice and clean. As I drove through blizzard conditions. So thanks for the quick service and I would recommend visiting this location for all your auto part needs.

David sparkman is the customer that everyone loathes when they see him coming through the door. This is how life in the U S of A works. this Napa seems to be "MY PEOPLE"sincerely,Napa Employee.P.S. keep up the good work my PEEPS!

Well they found the part I needed that I couldn't find in a couple of other auto parts stores. But they sure were expensive for a couple of little plastic pieces. I would definitely look elsewhere next time I needed something like that. like I said the price was absolutely ridiculous. But the lady was nice to help me.

The one star review is primarily due to the Covid situation, and that no staff members were wearing masks with little effort to socially distance. If a pandemic weren't occurring, and Gunnison County hadn't implemented a mask requirement, the experience in the store would have been fine. However, given the county mandate and the pandemic situation, it was concerning to see no staff members wearing masks.

Speedy delivery and the correct products to get my RV jack system up and running again. Thanks a bunch!

Great place, great staff, almost always have what I am looking for and if not they can get it in a day or two!

I bought a faulty Stihl 362c a few years ago and it's been a process to getting it repaired. It's been in the shop multiple times and same problems everytime.Come to find out all the carbs were faulty for those years and after already buying the saw BRAND NEW they wanted me to pay another $120 for the correct carb.I was already there to pick up my saw with the new correct carb when they told me I had to pay $120 for the part that should have already been on my $850 saw.The counter guy even told me he "couldn't allow" me to leave with the saw without at least paying a portion of the price. Portion this buddy.I took my saw off the counter and walked out with it and they'll never see $120 from me.I never asked for anything for free. I just wanted what I paid for in the first place and now I have it.There was no way I was paying for these repairs and there was no was I was leaving without my repaired saw. Sorry fellas but that's what happens when you do that to people. Take that as a lesson in customer service. Thank you for the saw that finally runs right.