NAPA Auto Parts 97367

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Güneş GÜLLER

We took them our battery that we bought from them not one year old yet and had no power. First they didn't test it on the RV and want us to took it inside. Then they said the problem is on our RV then tested and saw the problem was on the battery and change it. But gave us a bad battery that didn't work . He said the problem is on our RV and we have to use it 2-3 hours so it will work or we can take it to another napa. 2 hours later it really did not work already and we changed it once more at some else napa and now no problem.

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Josiah Dahlstrom

Amazing service. These guys went above and beyond helping me for a quick solution for a broken mirror and arm for my motorhome. Thanks Joey!!

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Jeremy Willcuts

Won't loan a lug wrench for 30 seconds so their customer can get home safely. Bad service. Bad attitude. Bad ownership and management.

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Carson Cannon

I leave my broke down car an keys here seems safe. I won a Harley.

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Rebecca McGee

Outstanding customer service! Friendly, clean and helpful. Special thanks to Will for great advice on my windshield problem! My online order was processed quickly. Thanks again!

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Timothy Young

Stopped in for a new set of wiper blades while on a road trip. Staff was courteous and helpful. They quickly got me what I needed and had me back on the road in no time.

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Dayna Plummer

Above and beyond helpful employees!!! reasonably priced. Highly recommend! Thank you for your excellent service 😎

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Richard Marsh

I love this place... Worked at valvoline next door for 2 1/2 yrs so dealt with them a lot... Love the customer service and the knowledge of staff... Any work on motorcycles you need Willie a staff member is great!!!

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K G

Worst customer service I've ever experienced. We were given grief for requesting curbside delivery, which is something this store offers. The employee who "helped" us even went so far as to say "we only do curbside for elderly people." He was so grumpy about having to deliver us something curbside that he didn't give us our battery core charge back. We had to call back later to find out what was going on with that (yes, we had to ask ourselves; they were not going to contact us about it). Told we had to come back INSIDE the store, where no one would be wearing a mask. There is apparently no way to get our money for this unless we go back to the store, despite it being their mistake. Will absolutely be going even as far as Salem for auto parts just to avoid this place. Like another reviewer mentioned, there is some grumpiness here.

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Heather Fishbaugh

This is the only Auto shop in our town....These guys are nice and some are knowledgeable.... Recently I've gone in to get lights for my dash they try selling me ones with the casing on the bulb when he could of just sold me the bulb. I didn't know you could just buy the bulb thankfully I had someone that knew what was needed in my ear talking to me he could hear the sales person and couldn't believe he wasn't offering just the bulb....Now I know and so do you if you didn't know....But I am a girl so maybe......I leave it at that?