Northeast Recyclers of Windham Inc 06226

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Javon Dean

I am writing to formally express my deep dissatisfaction with the substandard conditions and service I encountered at [Junkyard Name] during my recent visit on [Date of Visit]. As a customer who has relied on various junkyards over the years for parts and materials, I was taken aback by the numerous issues that plagued my experience at your facility. This letter outlines the specific problems I encountered, which I believe merit your immediate attention and rectification. First and foremost, the state of the junkyard was deplorable. Upon arrival, I was greeted by an overwhelming stench of decaying materials and refuse. It was evident that there had been a significant lapse in waste management practices. Piles of garbage were strewn about the premises, attracting pests and creating an unsanitary environment. This not only posed health risks to visitors but also reflected poorly on the management’s commitment to maintaining a clean and orderly facility. Additionally, I found the layout of the junkyard to be extremely disorganized. Vehicles and parts were scattered haphazardly with no apparent system in place for easy navigation. The lack of clear signage or a logical arrangement made it incredibly difficult to locate specific parts. I spent an excessive amount of time wandering through the yard, often backtracking and retracing my steps due to the confusing layout. Furthermore, the condition of the parts available for sale was abysmal. Many parts were rusted beyond use or irreparably damaged. It was clear that there was little to no effort made to properly categorize or assess the quality of the parts on offer. As a customer, I expect a certain level of quality assurance, especially when purchasing used components. Unfortunately, this was sorely lacking at your establishment. Compounding these issues was the unprofessional behavior of the staff. The employees I interacted with were indifferent at best and outright rude at worst. My inquiries regarding the availability and location of specific parts were met with curt responses and dismissive attitudes. When I requested assistance in locating a particular item, I was told to “look for it yourself” without any further guidance or support. Moreover, the prices quoted for the parts were exorbitant given their poor condition. I found the pricing structure to be inconsistent and unreasonably high compared to other junkyards in the area. It seemed as though there was no standardized pricing, and customers were at the mercy of arbitrary quotes provided by staff. This lack of transparency and fairness in pricing is unacceptable and deeply concerning. The payment process itself was fraught with issues. The card machine was malfunctioning, and there were no alternative payment methods readily available. As a result, I had to leave the premises to withdraw cash, which was an inconvenience and further compounded my frustration. In today’s age, reliable and multiple payment options are a basic expectation that was evidently not met. In addition to these logistical and service-related concerns, I was alarmed by the safety hazards present at the junkyard. Sharp metal objects, broken glass, and other dangerous materials were scattered openly on the ground. There were no visible safety protocols or measures in place to protect customers from potential harm. This lack of concern for customer safety is inexcusable and poses a serious risk of injury. The office area, where customers go to finalize transactions, was in a state of disarray as well. It was cluttered with paperwork, parts, and miscellaneous items, making it difficult to conduct business efficiently. The chaotic state of the office only served to reinforce the overall impression of mismanagement and neglect. I would also like to address the issue of environmental compliance. It appeared that there were no proper disposal systems for hazardous materials such as oil, batteries, and other automotive fluids. This raises serious environmental concerns.

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Luba Laskowski

Upon arrival, I was greeted by what can only be described as a car with an identity crisis. The owner proudly proclaimed it as the Turbo Edition, but it seemed the turbo had mysteriously vanished, perhaps stolen by a mischievous turbo bandit in the dead of night. But the real kicker was the owner's insistence that I was the culprit behind the missing turbo. Yes, you read that right. Apparently, I had somehow snuck into their junkyard and absconded with the turbocharger, leaving behind nothing but confusion and disappointment. In conclusion, if you're in the market for a car with a built-in conspiracy theory and a side of delusion, then the Junkyard Junker Turbo Edition might just be the ride for you. Just be prepared to be accused of turbo theft at any given moment. One star, and that's only because I got a good laugh out of the whole debacle.

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Philip Parizeau

Northeast Recyclers of Windham Inc. has established itself as a horrible business and community in the industry. However, recent interactions and experiences have highlighted significant issues within their business practices. I will explore three primary grievances: the company's overpricing, the rude behavior exhibited by their staff, and the serious matter of false accusations of theft directed towards customers, including myself and my friends. One of the most pressing issues with Northeast Recyclers of Windham Inc. is their pricing strategy. While it is expected for businesses to mark up prices to cover operational costs and generate profit, the extent of overpricing observed at Northeast Recyclers is excessive. Customers have reported that the prices of recycled car parts, particularly high-demand components such as turbos, are significantly higher than those even bought brand new. This practice not only alienates budget-conscious customers but also undermines the principles of recycling, which should ideally promote affordability and environmental

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Hunter Blake

Not a bad place to get parts. Prices are a bit scattered but you can definitely find a deal on something in this yard. Would recommend.

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Adam Rittlinger

Everything is overpriced the prices he has for some parts you can find cheaper brand new he has no care for his customers experience rude and yells often employees aren’t very willing to help

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Michael Smutnick

I was driving by and needed a sunroof for my focus. They had one, I had to pull it myself. I did not have my tools with me so I had to run across the street to NAPA (not a sponsor) to get a T25 driver. Would visit again!

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Beans

Do not deal with these guys unless you have to. Their prices are bad and they do not care about the customer experience. Their drivers will take what they want from your vehicle if it needs moving. Don't leave any valuables inside.

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Devon Leite

Tried to claim that his scale wasn't working and offered me $35 for a car full of brake rotors. Drove down to Boyd's and got 300 for the same car same day. Honestly if you're thinking about selling your car to this place get in touch with me I guarantee I can give you a better price. Four oh 1 six seven 5 7 tWo 7 five.

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Shermie H

I kinda feel bad that I got paranoid and kind of gave the woman on the phone because I thought they had towed my car for no reason, when it turned out I actually had just left my car someplace else!! But they were nice when I was on the phone so I gave a good review !

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Bobby Talbot

Great place, they have a great selection of older car & trucks as well as late model vehicles . Tom & his staff went above & beyond for me. In light of me being cructhes from a recent knee Surgery. Wear your work shoes when you go there. Be smart ,1 oz. prevention is worth A pound of Cure!!!

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Mr. 94 McCloud

Needed a instrument cluster for my car and even though they don't do warranties on them, they still let me make sure the part I needed worked before buying, plus they were really nice and understanding, would definitely recommend!

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Blake Will

Great parts and helpful service counter person- got what I needed and picked up the next day. They have hundreds of parts cars / salvage cars on their property. Remember to bring cash as they don't take plastic. Would recommend. Not much else in the Willamantic/ Windham area.

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Dalia Lassu

I have bought parts previously here. It was a fair business. I am looking to recycle my Mazda 3i soon.

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Haylee Diane

Extremely overpriced the owner is hard to work with and very rude he talked down to me like I didn’t know what I was talking about.

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david campbell

Friend was in accident and these people towed her car. She had a gps in the car witch is not there anymore. They say they are not responsible for things in the car. Your in a car accident and go to the hospital they take your car but there not responsible. They try to suggest it was never there.Think twice before you let them tow you or have the police inventory the car.

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Carmen Rivera

they are too espensive on used parts for vihecule and for towing. some of the workers are not good in customer service the main entrance is so dirty I think it should be more inviting with everything especially with prices

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Mike

Terrible customer service. Very rude over the phone. Only go here if you're in desperate need. Unhelpful and unfriendly. On the other hand NAPA down the street has always been really helpful.

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kevin radican

Awesome staff, knowledgeable and the kind of people you would want to sit down with and have a beer with.

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Ryan C

Don’t waste your time. The guy behind the counter is your common ‘know it all’. It’s a junk yard with matching staff

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Bill Penn

Called during regular business hours and got a message to call back during regular business hours. Says open at 730, called at 0855, 0904.

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John Ludden

Great place to finds small odds and ends for you vehicle

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Daryn Ortiz

Tom knows his stuff, I appreciate him and his staff

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Henry

Always has what you need. Fair prices 👌

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Peter Benvenuti

best place around to find used parts

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Sara Pepin

Part we got leaks so waste of money!

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Mattlon Proctor

Courteous and helpful polite!

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Hopper Hopkins

Easy to work with

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Christian Pendola

Good stuff

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nancy Littlefield

Precios muy altos te cobran las piezas como si fueran nuevas.