Brake light bulb burnt out while driving across the country. There's an AutoZone right across the street but I went with O'Reilly. Very courteous, respectful and professional staff. Good guys who treated me without prejudice even though I am Asian and was wearing a mask. Found what I needed at a reasonable price. They even let me use the restroom. Thank you! Support your local businesses 👍

Absolutely awful. Went in after I got off work, had one guy up front trying to help at least 12ish people. He was doing great, called back for his manager. His manager came around the corner, looked at the store full of people and walked back into the back. I assume he went to his office. Poor guy was doing his best and just wanted help. I think he said his name was Seth? I didn’t quite catch it. Something with an S though. The older gentleman did get all of the customers taken care of. Kudos to him, not the manager.

Super nice folks! I went in to get new wiper blades, already knowing what sizes I needed. As a woman, I really appreciated that they didn’t ‘offer to check that I got the right size’ since they saw me walk in, go to the wiper blades, find the size and go straight to the counter. That’s called reading your customers right. Had I looked around puzzled, offering to check the right size for me would have been appropriate. Secondly, watching a YouTube video does not make one competent so I asked them to show me how to put them on. No problem.

We had a rental SUV we've never been in before and thought we had problems but the guy working there told us that we were ok and how the newer vehicles work with stuff.great staff.

Easy to order online and pick up in the store within a day or two.

Manager Scott was really great! He is very helpful and does everything to take care of the customer. This is by far the best O'Reilly Auto Parts store in the region. We never get such good service at our home stores in Billings. Better to drive to Sheridan for Auto Parts from someone who knows what to stock and sell.

Just had a great experience here. Found my '96 Cherokee had a belt continuing to run after the engine was turned off. Chatted with Candace who identified that it was a Relay misbehaving. She helped me out by identifying the potential parts and going above and beyond to find me one in town that was in stock calling around town. Great customer service and will come here in the future for my auto part needs.

Michael was very helpful.. a little to much so. I needed plugs for my truck, never gave me any options, he just chose ones for me. He also had a packet of lube there and the way he put it with the plugs I thought it came with them. Nope.. it was only $1.49 but that’s not the point. The plugs he chose are good plugs and I’m not complaining about that but I feel like he was a little pushy because I am a women.

Personally worked there in the past and have been a customer many times friendly and helpful staff and mangers who will do what it takes and who treat everyone like a professional customer

I went in around 3:50 today, walked around the entire store. Not one employee stopped to help me and there were plenty of them in there. I see one employee, a female. She looks at me and leaves the store. I tried asking her for help but she just ignored me. She had a weird haircut for a girl, since I didn't get her name that's how I could best describe her. She must be new, I haven't seen her in there before. I'll go back only to get her name so I can report her to corporate. Absolutely ridiculous. I do not recommend this store to anyone.