Fair Salvage Company - Montcalm Division MI 48884

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Mistie Evans

Very poor customer service today from 1 person in particular. Very, interrupting, short, accusatory and rude. Couldn't even say anything about wrongly assuming we were hiding something. Also I am sorry the front of my car was in the grass, it looked like others parked there and my son in law (who had never been to a place like this) pulled in the wrong drive. I didn't mean to make that mistake or offend anyone, I would have and did move it with no issue at all but there is no reason for the rudeness! I just thought she meant after getting off the scale as we were holding up other customers. I have sent people you way numerous of times and been there lots of times in the past and never experienced this treatment. Hopefully she was just having a rough day and hopefully she finds something to smile frfr about! On a positive note the other person working with her was so polite and professional a pleasure to work with. Again i am sorry for the front part of my car being in the grass it was an honest mistake. Have a great day!

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Joe velchansky

Would write 0 stars if I could. Very poor customer service. Unnecessarily rude. Used to go often years ago. Will never go again.

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Jr P

I go across Michigan using scrap metal yard usually the people working the yard and the offices are down to earth and cool to interact with but showing up to this scrap yard immediately I recognize the women weighing me in was fake as hell fake smile all around fake person it's like her personality came out of a box I am so glade this was a convenient stop I will avoid this place like the plague