Paige Towing & Recovery 79720

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Summer Sanchez

Was told charge would be $250 to tow to their yard since it was only 8 miles away plus $20 a day to store until my husband could pick it up which should’ve been just a few days but ended up being longer due to work. He was okay with leaving it until next day off because of it only being 20 a day. Go to pick it up yesterday and they added an extra $500 service fee just because they could since we left it no notice or call that they would be adding an extra $500. Would’ve been better off getting it ourselves or waiting on American Towing to get back in town but trusted the lady on the phone with the prices she gave as well as the man who picked up the truck and talked to my husband.DO NOT USE PAIGE TOWING!!!Service: Local hauling

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Garet Nix

The gentleman that arrived was good. I understood the distance was a little far. but when the driver explained to me on arrival that Paige towing will take cash, but only exact amount. Because Paige doesn't allow him to keep change. Try your card? then you get charged 5% of your total bill. PAIGE FAMILY Really!? Yall already expensive? Sound greedy too...

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Addison Abene

I had my tiny Ford Focus packed for a move from Texas to Los Angeles. Hit a huge pot hole and shredded my back passenger tire. Luckily, I was close to an exit and managed to pull over to a Shell. I called my insurance and waited a long while in 100 degree heat with my dog in the car. Looked up local towing, and gave Paige towing a call. Answered on the first ring, and they arrived within 10 minutes. Picked up my car and led us to Walmart to get the tire replaced. Back on the road within 2 hours! This place is so kind, efficient, and helpful. I was worried I wouldn’t make it to my new home on time, but they helped make that happen!

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Goldie James

They were so nice and helpful after my son in laws accident.

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Cannibuhl

Bringing my review over from Facebook verbatim because they delete reviews on there to make their company look more positive than it is.------------You won't find a vehicle under my name as have ever being in your storage facility because I only paid the bill over the phone, no one asked my name, which I have a receipt of the transaction and a transcript of the phone call itself.Along with not giving proper notification of our rights to a court hearing, ect, with the tow ticket breakdown, this company failed to check my husband's drivers license to see if he even owned the vehicle, which he didn't, the registered owner was all the way in Midland and we don't share remotely similar last names or first. I paid over the phone and he picked it up like that, no drivers license was ever requested of him, no release form. The ticket is not filled out properly as well, with items not being placed in the proper boxes on the form as required.Vehicle was marked as abandoned, no one was given proper notice nor was proper notice posted on the vehicle itself. Police department was not notified within the time frame specified.No proper signage was posted where the vehicle was towed from, nor is there proper signage to this day which I continue to record for records.Overcharging, we do have access to certified scales like anyone else and have weighed the vehicle in question many times before its illegal tow, which this company misclassified its weight and charged twice the amount allowed for as if it were two seperate vehicles. Maybe it's a inexperienced towman who hooked everything up, or a way to pad the bill but I haven't seen prices this outrageous even from Nick Massey who was towing illegal but followed the pricing guidelines.And overall, from the response to my last review, I'll gladly tell anyone and everyone to avoid this company as they get pretty nasty with you if you leave a honest review that does not favor them.As a update: Company has privately messaged me asking me to not negatively review my experience with them because they are operating under multiple licenses and Crossroads Towing and Recovery is the people who towed me, yet Paige Towing and Recovery are the Vehicle Storage Facility listed that had the vehicle, provided me with a invoice, took my payment, and released it illegally to my husband from their yard. All in all, owned by the same three people and they do not have a review page for their newest company name.

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Lindsay Burleson

My car was hit by a truck and one of their drivers Robert, actually witnessed it all. He was on the way to another tow, but stayed and talked to me and was able to help me out. He gave me a tow (that I'll bill to my insurance and get reimbursed) to a place that made my car drivable so I could get home to Lubbock. If it wasn't for him, I would have been screwed.

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Kim Avant

Less than 250 if u need a personal tow, over 500 if cops send it. Doesn't really seem right. My car could of been picked up within the hr but no one was there til 8 am .

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Crystal San Agustin

Horrible experience. Customer service means nothing to these people. Prices are outrageous and hours of operation are ridiculous for a towing service. My brother’s truck was there for one night and charges were over $1100.00!

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Kelly Genovese

Hit debris on the highway, causing a flat tire and we didn't have the right tools, they sent someone over, only waited 5 minutes, he helped us quickly. Amazing man!!!

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Debrah Buchanan

They are some good people. They will help you If they can. Thank you for picking up the abandoned car.