PAM's Auto 56303

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Justin Crouch

First time buying a part online from Pam’s, overall an excellent experience. The part was as described, arrived quickly and was well packaged. Everyone I interacted with at Pam’s was prompt and professional. Initially, there was a very minor mistake with my order but they remedied it quickly. They first sent me an off the shelf part that was lower mileage but a slightly different part from the one I purchased and needed. Once I pointed this out, they sent a return a label and had the correct part pulled and on its way shortly after receiving my return. The two parts are almost identical so I completely understood why they sent the already pulled part. The difference is not easily distinguished unless you’ve really seen the two side by side. How they handled the situation speaks volumes to me. I will definitely be ordering parts from Pam’s again! Great prices and excellent customer service. Thank you!

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Mike S

Great people to deal with. Needed a headlight assy for a Mazda CX-5. I'm a mechanic but not necessarily well versed in body parts; sales rep JR answered my questions patiently. Price was as competitive as anywhere, including online. New aftermarket part I needed was in stock- not a minor point as nobody else in the Twin Cites Metro had it in stock, at any price. Well worth the 90 minute drive to have the part in my hand ASAP. Thank you, PAM's!

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Craig Grover

Pam's is great. Shane is great to work with. Parts arrive in a timely manner and are exactly what was ordered. Great conversations too. Thanks Shane and Pam's for all you do to keep us going here.