PAM's Auto MN 56303

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Cole Schlangen

Pam’s is our go to for larger parts. The smaller stuff 99.9% of the time is cheaper online or even OEM. But for larger stuff everything we’ve ever got actually works, is in decent shape and they offer a warranty on everything, in my opinion that shows they actually have faith in their parts. We’ve not needed to use a warranty yet so hopefully if we do, that process isn’t a mess. Lee is our guy and is always on top of stuff, calls back quickly, fun to chat with, good humor, and seems honest. Reason for the 4 star. You go to get a part and you wait forever even when “it’s ready”. We’ve waited up to 40 minutes at times when there’s not another person anywhere. Everyone who works here is quite nice and chatty, which is refreshing after you leave dumpy APS lol. Well put together parts store. But the fish up front sometimes stink, not sure the appeal haha.

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Shyanne Clark

Have always had a pleasant experience when needing any kind of part! JR has always been the best to deal with on multiple occasions! He is happy to assist anytime I have questions and is always polite! Would recommend asking for JR if anybody needs to reach out to this company!

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Paul Shepherd

I ordered a complete bumper assembly for a 2023 F150. I paid over $1500 including shipping. When it arrived, one of the fog lamps was broken so they sent me another one but it was the wrong one. When I realized this I had to send it back and they charged me extra for the right one. Then I discovered that the air dam actuators did not work so I asked them to send me ones that did work. They refused. The left actuator from the original bumper had not been damaged so I asked them for a credit so I could buy the Right one and they refused. I have not been very happy with the quality of what comes out of there. It may look ok but some items don't work. I won't buy from them again. I never mentioned that it was a halogen light. The original bumper was sent with led lights. They somehow got it wrong. As far as the length of time, the actuators NEVER worked. I had to wait for other parts so I didn't get it back together until now. Wrecking yards should test their parts before saying they are good and sending them out!