Parts R Us 31903

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Kyle Wyld

Super nice and very helpful. They didn’t have what I needed but gave me the information I needed to find it on my own. I will definitely check here first for all my parts needs.

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C Richardson

They are so unprofessional very bad business. After paying for a transmission I went to pick it up days later and they stated it was a bad one so they need to get another one. so they asked me to come back in two days. Went back to get the transmission got it to the mechanic shop it was the wrong transmission and when I made them aware of it they asked to see my old one in order to match it up smh. I requested to get my money back because they kept asking me to call back and saying the manager was out sick with COVID weeks went by still nothing, last conversation after talking them I was told they don’t do refunds only a yard credit, why would I get a yard credit bad business I don’t want anything else from them. Bad parts, bad business, unprofessional, and a Rip off. I’m taking them to court. They deserve NO stars but I had to click something in order to write this review.

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Kayla Grace

WILL TAKE YOUR MONEY AND TELL YOU THEY HAVE A PART BUT CANT FIND IT. ONLY WAY TO GET YOUR MONEY BACK IS THREATENING TO SUE. this is horrible business practice and I saw it happen to 10+ people the THREE days I waited for a part they said they could find in 30 minutes. DO NOT TRUST THIS PLACE!!

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Sophia Weathers

I got a great deal on center caps for my Navigator. (4 for $20) I did not need all 4 but I bought them anyway because I will never get them at that price again. The people that work there are all very nice and very willing to help their customers. You can find spare parts for your vehicle there at very good prices, you just have to walk around the place and look. Wear comfortable shoes and clothes you do not mind getting dirty because you will get very dirty.

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Joseph yuma

Customer service is awful. Every time I’ve called I get out on hold and have to listen to them talk and joke and laugh in the background about nothing that includes work. Very very slow. Horrible experience. I’ve called for 4 days

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Nik Thomas

If you’ve got all day to wait and have to come back again because they gave you the wrong part that they took 45 minutes to find. When you called ahead of time. Smdh I would’ve advise it

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Jennifer Kelley

They almost always have what I need and at a great price they go get the part too so no real work there but the people could be a little nicer and friendly

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Olivia LJ

They sold me bad struts for my car and of course I didn't know until after I had them put on my car. They taught me certain things just pay full price.

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Chris Hanson

The older lady needs to be taught some customer service and better English. Definitely customer service. She over priced everything. I would tell everyone to just stay away from this place. If you don’t believe me. Go see for yourself and get treated like sh:/.

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Birr Ukog1rib

Horrible customer service, nobody knows any info about customer issues even if you called 1 day prior.... Dissemination is horrible as well when it concerns customer even when I went there months ago physically it was chaotic no professionalism. I hate my time wasted and that is all this SHOP is.