Pick-n-Pull CA 95827

J

Jjjj

Truly excellent experience at this auto dismantling and parts yard. I had the pleasure of interacting with Römé, a very capable and professional customer-facing representative; she went out of her way to help me in my search to locate a very specific part from a specific vehicle. Following my successful parts search, she was kind enough to go into detail showing me some of the available used cars for sale on the premises, ones in which I had expressed potential interest. Römé's high level of competency in customer service-based interaction deserves acknowledgment and compliment; her positivity, professionalism and knowledgeable facility in both nteracting with customers and a willingness to go above and beyond to help find and answer to your questions, all delivered in an accommodating and respectful manner is a clear asset to this business, and one which created an instant and noticeably positive impression. It is an admirable reflection on her character and work ethic. Businesses' reputations and longevity are predicated upon the professionalism and customer experience provided by the people who staff those very businesses, and it is encouraging to see that such a competent and quality individual as Römé is part of the team at this location. I am sure the rest of the staff is equally worthy of high regard, though due to my brief and limited interaction with the others working on that particular day I was not able to acquire their names. I will certainly say that they were also very nice and helpful, and objectively there exists a wide availability of vehicles from which to source parts or projects. This location is definitely worth your time to patron :)

R

Ryan Sconce

Went in last Saturday, ended up getting charged for 3 hood hinges when I only bought 2. When I went in to get a refund, I was told "corporate policy is no cash refunds" Now if I made the mistake, I'd be fine with the store credit I got back. But when an employee makes the mistake, and now I'm out my money and left with store credit? That's messed up. Stay away from this location.

D

Don Pascual

Your first time? The guys that work here are so helpful. Very professional and help in anyway they can to find what your looking for. It is a first come first pick off from the vehicle and lots of parts to look for. Unfortunately the car parts I needed got salvaged so fast they came in the day before and when I came in first thing morning it was down to the frame already. Good luck part hunting. Oh and make sure you bring your own tools to remove parts. Also, admission fee to enter as well.