Worst and Rude customer service I have ever experienced Angel the manager does not care about customer service she’s very rude as well as some of the staff. They look really unhappy to work there. I really believe they should hire enthusiastic and polite people to do the job!

Over the years going to the Windsor location. I have noticed that car selections are getting smaller. About one third of the lot was vacant.suprisingly they had the part I needed.Learned at cashier that they sell lenses individually, purchased a rear bumper as a whole and they tried to charge for each reflector. Removed and handed to cashier.

There are many cars to recycle. They have a good selection of used tires. The prices are high for used parts. For example, they wanted $26 for a 3/4 worn tire with no guarantee that it would work. I found the same tire at Walmart for $53. For twice the price, I got a tire with full tread and a warranty. Pick and Pull can be difficult to work with. They charge $2 just to walk into the yard. This is always the last place I look for a part.

They didn't let me in the yard even thought they were an hour till closing, and closed the yard 30 mins before closing. Was just gonna a throttle body, which was just a quick 4 bolt unscrew. Wasted my time driving down here for half an hour.

Well organized and easy to find the vehicle and the part you looking for. Very friendly staff.

Cars were all mixed up. I think they should put Hondas in 1 row. Nissan is another row and so on

It was my first time at Pick-n-Pull! I really enjoyed myself I loved it it's my favorite place to go. Thank you Pick-n-Pull for letting me play in your back! Getting parts for our family PT Cruiser!

WASTE OF TIME! I Stood there Patiently waiting for about 10min as 2 of the Employees helped other customers. Then a Female Employee walks up and Says we are Closed, I Just finished kicking people off the yard. The Moral of the story is why would you let a Customer stand there for that long without saying something..

Not happy. Set up for pick up for my SUV between 8am to 12pm. Took morning off at work. No call, now show. I called at 12:15. Dispatch could not reach tow truck driver. She had me hold and checked in periodically letting me know she was still trying to reach him. After maybe 15 minutes, she said he will be calling shortly to let me know when he is on his way. I told her I needed to pick up my son and would be right back. He called 15 minutes later and told me he would be at my home in 5 minutes. Asked if he could wait 20 minutes as my whole day has been screwed up for wasting my whole morning waiting for him. He said he can not. He told me he was booked. He said if he had time he would try to get me in at the end of the day. I never heard from him. I went on vacation for a week and came back, called to reschedule pick up and they had my order cancelled. So now I have to start all over. Super pissed. They are getting a hell of a deal. $190 for an SUV that won't smog. The tires alone are worth $400.

Today I went to Pick n Pull in Windsor to retire my vehicle. The process was very easy and they explained everything very well. Didnt take long at all.