The lady that runs Piland is horribly rude and a liar. She lied to our insurance company and to us. They also do not follow the law regarding personal property or liens/storage. No paperwork given to us at the time of towing, refused to answer questions we had, and changed her story everytime we spoke to her. Didn’t want to release our property to us. Never ever use Piland towing unless you enjoy migraines.

Outstanding business to business customer service from Heidi. She returned calls promptly and was most pleasant to deal with. Soundwerk car audio In North Richland Hills Texas thanks Heidi and the Piland staff for helping us help our customers!

Sweet Jesus..came in at 10:30am 1/19/18 because of a busted headlight cover. Was told to come back at 11:00. So we did. Part wasn't ready was told to come back at 1pm, part still wasn't ready. Mind you we were told that they got 5 or 7 cars just like mine in TODAY! Finally at about 5pm one of the guys comes out with a part, goes to put it on and breaks it!! Now in order for that person to come up with the part we had to stake out in the "parking lot" in order for anybody to do anything!! Anyways sooo not impressed...but the guy at the front desk was helpful...even came out to check the car and investigate what was going on...oh let me sound petty real quick....y'all need to get those restrooms fixed. I really don't like to have to sit next to a filthy urinal to use the toilet!

Thank you for the kind service and getting me back on the road. They went out of their way to help and find the parts needed to get me all fixed up. Again 5*’s from me. Excellent company to do business with and will definitely Recommend them to others. They even ship!!

I called looking For a carburetor for my 1962 Ford f250 with the 292 v8 and they hung up on me

Be aware. they can not take or refuse to take a piece or part back. Even though their policie said they would with a 30% restocking fee.

Scam artist these people will pay you next to nothing for your vehicles with titles they offered me 50$ for my truck worth thousands in parts don’t sell your autos to them unless you absolutely don’t want it anymore because they won’t pay out but they will charge you an arm and a leg with your hip attached for something they basically stole from someone else these people are truly crooked and should go out of business my rating isn’t a 1 it’s a triple 0.00

Great service today got parts I needed and very friendly counter lady I’ll be back