Pull-A-Part MS 39212

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Justin Byers

Aisha is awesome. She's always friendly with me and jokes around. Keeps your spirits up being around her. The only reason for 4 stars is because I hate taking the chance of busting more tires on my tow truck running over the big chunks of debris scattered about all over from when the big forklifts move the cars and the pieces fall off. I do my best to dodge as much as I can

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Kai

This Saturday morning/afternoon , my father and I visited, we were in Jackson on other business, but we had time to spare and we went here! It was one lady (the only lady working, African American. I think she had locs or twist and some was pinned up if I’m not mistaken) I didn’t get her name she helped me find my father, when I lost him in the midst of the cars. She was so kind and respectful when I asked her if she could help; she called for him to come to the front. When I told her my father name she was like “huh? I want to make sure I’m calling the right name.” And when I told her it was she did not hesitate to call him on the microphone! It was so hilarious, and I ran to my father laughing. When I reached him he was laughing as well. I made sure to thank her when we came back in. She gave great customer service, I tried to call, but couldn’t get in contact with anyone, due to the call not going directly to she store to tell how great of a job she did! I didn’t know if her manger was in or not, but I wanted to tell her manger what a great job she did, I wanted to tell her before we left as well, but it started to get busy. As my father and I waited in line to purchase his items, I told him that what she provided was customer service like she wanted to be at work, earlier before coming we went somewhere else and the person attitude was horrible, she (not the lady who works here) looked me up and down and was like “can I help you?” Attitude was very much giving, she didn’t want to be at work. So to come somewhere when an employee goes above and beyond, it’s like “thank you for being a kind soul.” If you see this ma’am, thank you for actually helping and being very understanding! Keep up the great work!

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Mike Mastin

This location NO LONGER offers the "pull service", was informed they stopped it 1.5yrs ago. It's a pity really because I was on my way to work and needed an A/C line that sells online for $200 and has a removal time of 10min, but didn't want to get my office clothes dusty so was going to pay them to pull it. Would really be nice if they'd start that service up again, they have enough part-strippers out there that a few of them were just standing around playing on their phones, so it would be a good financial decision to start the program back up since they have workers with spare time that could be better utilized making money, versus riding the clock.