They do a terrible job in Summit County. Just this week they skipped our entire neighborhood. Called customer service and they were oblivious that an entire neighborhood was missed. Poor service, unprofessional, full of excuses. Summit county please dump these clowns.

My account manager at Republic Services is awesome. Thank you Sam Rex for the many years of incredible service. Sam is very professional and quick to solve any problems I have every had with my service. I would highly recommend this company because of Sam!

Sam Rex has been my go-to guy. Quick to respond to calls and texts, fair pricing and integrity that can’t be beat! We always ask for Sam when we have a need for a dumpster. He’s the best there is! Services: Junk removal, House & garage cleanouts

Republic Services, specifically Sam Rex, has been great getting us a dumpster and always very quick to get it emptied when needed. Sam's customer service is top notch which keeps us using Republic for all our needs. Service: Yard debris removal

We used Republic Services for years. When it was time to renew our contract, I had asked for MONTHS to talk with someone as I had questions on the contract (not being the initial one to set up our service with them). When I finally had a meeting scheduled, they didn't answer my call. We terminated services with Republic and were charged a $110 removal fee, when our contract states it was only $50. When trying to dispute this and finally getting someone on the phone, they were very rude and disrespectful to my team, ultimately hanging up on my team. It's not about the money, it's about the principle.Republic's customer service number cannot tell you who your account rep is, they cannot transfer you to anyone local for help, they have no idea what's going on. It's a complete joke.We've switched to Ace and are MUCH happier.Don't use Republic Services, you'll be sorry you did.Service: Yard debris removal

I have repeatedly told the billing department _not_ to contact me by phone due to their calls endanger the life and safety of the general public.I am a professional driver, and cannot take personal calls while driving!I’m now concerned that they must allow their drivers to take personal calls on their cell phones, as they seem to believe that calling _known_ professional drivers is acceptable!I’m considering a lawsuit due to their calls posing a risk to life & limb!

DANGEROUS!!!Recycling truck flew into our one way de sac today and was on his phone ( holding it in his right hand while steering with Only his left! ).He was on the phone while backing up narrow street where small young children and dogs live.Slamming down cans.It was like he thought it was his go cart.Scares me that he has no concerns about the gigantic vehicle is driving around a no outlet road.

This is the 8th time in the year that my recycling is not picked up, Is not about collecting the check is also about respecting the community and offering a service that eventually will benefit our planet. you guys used to be AWESOME what happen? what can we do to help you get better.

Mandi is very helpful and is on top of her job to insure that my dumpster get dumped on time with no problems at all great service Service: Construction debris removal

This company is the worst garbage collection company I have ever encountered. Their trucks break down at least once a month and they don't pick the garbage on my street at least once a month and I have to call and have them come back out.They come early and if your garbage can is not out by 7:00 am they will not pick it up, and then they will come after 5 pm the next week. There is never any consistency.They also have horrible billing practices and do not communicate well at all. They gouge their customers and I do not believe they are honest.IF YOU HAVE A CHOICE, DO NOT CHOOSE THIS COMPANY.